Heavy goods return policy
If you return a product you will receive a refund for the purchase price plus any applicable sales taxes, less any non-refundable charges.
Decathlon will cover all shipping costs associated with your return, except for items excluded from our returns policy such as bikes, basketball hoops, snowboards, surfboards, tents and other larger/heavier items.
Return costs for heavy products:
| Weight thresholds | Shipping to California | Shipping outside California |
|---|---|---|
| > 9 lbs | $20.00 | $25.00 |
| > 30 lbs | $50.00 | $65.00 |
| > 100 lbs | $100.00 | $125.00 |
| > 200 lbs | $200.00 | $230.00 |
If you return a product to one of our outlets, we will be happy to help you find the best alternative product or refund you immediately.
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