Many people have problems with the charging cable purchased from Apple or the charging cable that came with the iPhone does not work. We can submit a claim if the conditions are met. Let’s see what’s there?
The charging cable bought from Apple has a problem, can’t charge, can claim within 1 year!
Some users are having issues with charging cables they bought from Apple that don’t work. May not charge. or it says that the device is not supported or whether We can submit a claim!
Normally, if we buy a charging cable from Apple or an official reseller. There will be a warranty period for the product for 1 year. If you encounter problems or cannot use claim can be submitted which must meet the following conditions
In the event that Apple will receive a claim for the charging cable (information from many users)
The charging cable is original, purchased from Apple or a valid retailer. (Should keep the receipt and box every time you buy) The charging cable is still in the warranty period of 1 year from the date of purchase. The problems encountered are caused by manufacturing errors. Not caused by the use of the user (however, the staff will consider the abnormality of the charging cable whether it meets the claim conditions or not).
Can the charging cable that comes with the device make a claim?
If it’s a charging cable that comes with the device Claims can also be submitted. Bring the device box, device and charging cable to contact the staff for consideration by the staff.
Where can I submit a claim for charging cables?
The two Apple Stores, namely Apple Iconsiam and Apple Central World, have iCare service centers near home (see iCare service centers. here )
For more information, you can contact Apple Support at :
