American Harley Hendrixov discovered upon her return from Norway to New York that her suitcase did not travel with her. However, thanks to the locator she placed in it, she immediately found out that it was in Copenhagen. Smart devices are now being used by more and more travelers, giving them often more information about their luggage than the airline itself. This was reported by the Bloomberg agency.
The airline eventually found the luggage and sent it to the correct location, but it took a week. In the meantime, the food spoiled and the clothes were soaked with a bad smell. Cleaning, according to Hendrixov, did not help, so she had to throw away all the items.
“It became waste. Some things can never be replaced,” said Hendrixov, adding that they were unique pieces she had found, among other places, in second-hand shops. “I loved the Alexander McQueen dress,” she added.
KLM, the airline she traveled with from Oslo to Amsterdam, apologized for the baggage problems and offered the customer financial compensation for the damaged items. The company also stated that it is following technological advancements that could reduce the rate of lost luggage. Delta, which Hend
How did a smart device help Harley Hendrixov locate her misplaced luggage in Copenhagen?
American Harley Hendrixov discovered upon her return from Norway to New York that her suitcase had not made the journey with her. However, thanks to a locator she had placed in her luggage, she immediately discovered that it was in Copenhagen. This highlights how smart devices are becoming increasingly popular among travelers, providing them with more information about their luggage than the airlines themselves. Bloomberg recently reported on this trend.
Although the airline eventually located Hendrixov’s luggage and sent it to the correct location, it took a whole week for it to be returned to her. Unfortunately, during this time, the food in the suitcase spoiled and her clothes became soaked with an unpleasant odor. Despite her attempts to clean the items, Hendrixov found them beyond salvageable and had to dispose of them.
“It was a waste. Some things can never be replaced,” lamented Hendrixov, especially since many of the items were unique pieces that she had found in second-hand stores. Pointing out her love for an Alexander McQueen dress, she expressed her disappointment about losing such treasured possessions.
KLM, the airline Hendrixov traveled with from Oslo to Amsterdam, apologized for the luggage mishap and offered her financial compensation for the damaged items. The company also mentioned its commitment to staying updated on technological advancements that could help reduce the frequency of lost luggage incidents. Hendrixov also made a point to mention that Delta, the airline responsible for her flight from Amsterdam to New York, had been attentive and helpful throughout the situation.
Smart devices are truly lifesavers when it comes to dealing with luggage hassles while traveling. Harley Hendrix’s story highlights the importance of these devices in addressing complications with airline baggage.
“Výjimečný příběh Američanky Harley Hendrixov nám připomíná, jak chytrá zařízení mohou být skvělou pomocí při řešení problémů se zavazadly na letištních aerolinkách. Moderní technologie je tu pro nás a umožňuje nám pohodlně cestovat bez zbytečného stresu. Skvělý příklad toho, jak nová zařízení mohou zlepšit naše cestování!”