And the attraction of this communication?
That we can get in touch quickly and at any time. Chat messages are often addressed to a small group, you feel unobserved and you dare to speak as you do in the evening in a beer group.
In the wake of the current excitement about the chat protocols: Will our handling of the messenger services change?
Many forget that chats are not only about quick exchanges, they also have persistence. This is saved, and that is why we can read in the newspaper today what Blümel, Schmid & Co. exchanged informally years ago. It’s like sitting in the canteen, gossiping about colleagues, and the person concerned sits at the next table and listens. Communication scientists call this “context collapse”. People appear in different roles. We usually experience Chancellor Kurz in the role of the state. Now we learn how he exchanges ideas privately. That can be irritating.
WhatsApp is used to communicate as if it were fleeting gang conversations. But that’s not true …
… yes, that’s why Snapchat was very popular with younger people for a while. Because here the messages automatically disappear again. If the politicians had used Snapchat, they would have no problem now. – In my lectures on social media, I clearly convey that you always have to keep in mind that communication can easily leave the inner circle. It has now been proven that people are linked on Facebook in such a way that everyone is connected to everyone else via an average of less than four contacts – worldwide. So there is no need for a public prosecutor’s investigation or press leaks. It is enough if someone from the inner circle forwards something, which is then passed on again – so any message that was only intended for friends can reach a mass audience in no time at all. But many are not aware of this.
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