Chargé d’Affaires (M / F) – Chargé d’affaires (M / F)

Job description and main missions:

Reporting directly to the Director of the Establishment, you will manage all the projects entrusted by our clients.

Commercial support for projects:

– Respond to consultations in partnership with the quote manager,
– Analyze and diagnose the client’s needs,
– Determine, in conjunction with the technical team, the most suitable solutions,
– Present the chosen solution and defend it to the customer,
– Participate in commercial negotiations.
– Ensure a business watch with customers on current and future projects.

Project management and operational monitoring:

– Develop and monitor the project in line with the specifications validated by the client,
– Ensure project planning with a level of detail sufficient for a good understanding of the critical path (among others),
– Instruct and use ERP to manage business (budgets, remains to be done, remains to be committed, valued risk analysis, invoicing, planning of payment terms, purchases, etc.),
– Define the objectives and the means in terms of deadlines, costs and quality,
– Follow the teams and the progress of the project and ensure the smooth running of the service,
– Ensure the continuity of the links with the customer and ensure his satisfaction,
– Ensure reporting to the client,
– Follow up the case administratively and financially (reminders, invoicing …),
– Write the specifications to consult our subcontractors,
– Ensure the conduct of projects with regard to our quality management system and customer requirements,
– Carry out monthly reporting to Management,
– Ensure the adequacy of the cash flow of projects in connection with the accounting department,
– Ensure project traceability in the form of reports,
– Sustain the customer relationship,
Ensure control of the “Supply Chain”,
– Apply the Quality Management System and be a source of proposals for its improvement.

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