Catering Truck collides with Boeing 777: Hundreds Stranded at Milan Airport
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A chaotic scene unfolded at Milan Malpensa International Airport on Wednesday, march 8, 2025, when a catering truck collided with a parked Boeing 777. The incident, wich occurred around 11:30 a.m., resulted in the stranding of hundreds of passengers and left LATAM, a Chilean airline, scrambling to manage the disruption.the 392-seater aircraft was scheduled for a 12-hour flight to São Paulo Guarulhos Airport in Brazil when the unexpected collision occurred.
The impact caused substantial damage to the underside of the plane, leading to the immediate cancellation of the flight. The force of the collision resulted in a noticeable dent and a gaping hole near the tail, with the aircraft’s skin visibly torn. The incident underscores the potential risks present in the busy environment of an international airport.
LATAM Brazil confirmed the cancellation, stating that it was a direct result of the catering truck making contact with the fuselage. In a statement, the airline explained the necessary steps taken following the incident. The airline is working to rebook passengers and provide accommodations as needed.
Fortunately, no injuries were reported as an inevitable result of the mishap. The immediate focus shifted to assessing the damage and accommodating the affected passengers. Airport personnel and airline staff worked together to ensure the safety and comfort of those impacted by the canceled flight.
Footage from the scene shows the aftermath of the collision, with the plane pulling away from the catering truck. The driver of the truck remained inside the vehicle as personnel assessed the situation. The images highlight the severity of the impact and the potential for more serious consequences.


A KLM runway staff member was observed documenting the damage, highlighting the broader interest and concern within the aviation community following such incidents. The presence of KLM personnel suggests a collaborative effort to understand the circumstances and prevent future occurrences.
This incident at Milan Malpensa Airport is not an isolated event. In 2023, a similar collision occurred at London stansted Airport, involving a truck and a Ryanair Boeing 737-800. That incident resulted in damage to the vehicle’s roof and a slice into the aircraft’s wing. At the time of the Stansted incident, 103 passengers and six crew members were on board the Ryanair plane, which had the right of way as it moved toward a different stand after an inbound flight.
An investigation into the 2023 Stansted crash established that the driver’s fatigue and distraction were the primary causes of the collision. This highlights the importance of addressing human factors in airport safety protocols.
Airport Ground Handling Safety Under Scrutiny: an Expert Interview Following the Milan Catering Truck Incident
Did you know that collisions between ground support equipment and aircraft occur more frequently than many realize? These incidents, like the recent one at Milan Malpensa Airport, highlight meaningful vulnerabilities in airport operations worldwide.
World-Today-News’ senior editor (STE): Dr. Anya Sharma, a leading expert in aviation safety and ground handling procedures, welcome. The recent collision between a catering truck and a LATAM Boeing 777 at Milan Malpensa Airport has raised serious questions about airport safety protocols. Can you shed some light on the potential causes of such incidents?
Dr.Sharma: Thank you for having me. The Milan incident, sadly, isn’t unique. Collisions involving ground support equipment (GSE), such as catering trucks, baggage tugs, and pushback tractors, and aircraft are a recurring concern in the global aviation industry. Several factors contribute to these accidents. Human error,including driver fatigue,distraction,or inadequate training,consistently ranks as a primary cause. Poor communication between ground crews and pilots, inadequate GSE maintenance, and insufficient safety protocols, like poor visibility or inadequate signage, also play significant roles.
Understanding the Ramifications of Aircraft-GSE Collisions
STE: The footage from the Milan incident shows significant damage to the aircraft. What are the typical consequences of these types of collisions, beyond the immediate visual damage?
dr. Sharma: The immediate consequences are frequently enough dramatic, as seen in Milan with the flight cancellation and stranded passengers. However, the damage extends beyond the visible. The impact can compromise the aircraftS structural integrity, requiring extensive and costly repairs, perhaps leading to delays and grounding of the aircraft. Moreover, there’s the potential for hidden damage that may only be revealed after a thorough inspection, impacting operational readiness. Even seemingly minor dents can affect the pressure hull’s integrity. The regulatory fallout can also be significant; thorough investigations are mandated, potentially resulting in fines and operational restrictions for the airport or airline involved. This is why understanding risk assessment in managing ground handling operations is so crucial.
Proactive Measures to Mitigate Ground Handling Accidents
STE: How can airports and airlines proactively mitigate the risk of ground-handling accidents? Are there specific best practices or technologies that can be implemented?
Dr. Sharma: Addressing this requires a multifaceted approach. Here are some key strategies:
Enhanced Training and Certification: Invest in extensive training programs for all ground handling personnel, emphasizing risk awareness and defensive driving techniques. Rigorous certification programs ensure competence.
improved Communication Systems: Implement robust communication systems between ground crews,air traffic control,and pilots. Clear and standardized procedures for GSE movements near aircraft are critical.
Technological Advancements: Integrating technologies like ground proximity warning systems (GPWS) for GSE,advanced radar systems for tracking ground traffic,and automated guidance systems for tugs and pushback tractors can substantially improve safety. Consider using cameras and sensors to provide better situational awareness. This can also improve safety management and risk assessment.
Regular Maintenance and Inspections: Implementing strict and regular maintenance schedules for all GSE is paramount. A robust maintenance program prevents mechanical failures.
Passenger Welfare and Minimizing disruption
STE: The incident at Milan also brings up the issue of passenger disruption. What’s the protocol in such situations to ensure passenger welfare and minimize inconvenience?
Dr. Sharma: When incidents like this occur, airlines have established protocols to support passengers. These frequently enough include providing alternative transportation, hotel accommodations, and meals. Transparency and clear communication with affected passengers are critical. The airline must also offer compensation for canceled flights. Passengers affected by this type of disruption have rights under international regulations and domestic laws, and information on these rights should be readily available. Effective handling of such disruption reinforces passenger trust and confidence.
Preventing Future Incidents: A Holistic Approach
STE: Looking ahead, what measures do you think should be adopted by the aviation industry to prevent similar incidents from happening in the future?
Dr. Sharma: We need a stronger focus on holistic safety management. This includes developing and implementing a comprehensive safety management system (SMS) incorporating regular safety audits, hazard identification and risk assessment, and continuous improvement initiatives. Active and consistent monitoring is crucial. The industry should also strive for stricter adherence to standards and regulations and promote data sharing and collaboration to learn from incidents and identify industry-wide vulnerabilities. It’s all about proactive risk mitigation strategies through a combination of robust technologies,employee empowerment,and strong regulatory oversight.
STE: Thank you, Dr. Sharma, for sharing your expert insight. This has been a tremendously informative discussion.
Final Thought: The incident at Milan Malpensa serves as a stark reminder of the inherent risks within airport ground operations. By implementing robust safety protocols, leveraging technology, and fostering a culture of safety, the aviation industry can significantly reduce the likelihood of such events recurring. We encourage our readers to share your thoughts and experiences in the comments below.