Radar will be back on TV on May 15, 2023. In this broadcast, among other things, attention is paid to the cancellation insurance with a very meager coverage, excessive debits after checking into public transport with a debit card and the bizarrely high increase in leasehold in The Hague.
Cancellation insurance Aegon only covers eleven illnesses
On fly-and-drive to Italy. That was Carrie and her husband’s plan until he got sick. There was no work, let alone travel. After cancellation it turned out that Aegon had changed the conditions of the basic package of their annual travel and cancellation insurance. Cancellation is now only possible for cancer, open heart surgery or nine other illnesses, but to find those conditions Carrie had to do breakneck feats. After a ruling by the Financial Services Complaints Institute (KIFID), Aegon settled and Carrie was reimbursed for the travel expenses. But Aegon appears not to be the only one to inform customers about changed terms and conditions at its own discretion, the KIFID said. What about an insurer’s obligation to provide information after changing conditions? And what are your rights as a consumer if the insurer has not informed you properly?
Public transport travelers see 20 euros disappear from their bill
OVpay, the new check-in and check-out with a contactless debit card, credit card or your mobile in public transport, leaves something to be desired. Travelers can suddenly see 20 euros disappear from their bill. Travelers check in unnoticed with their debit card, while they want to check in with their public transport chip card, or different cards are used for one trip. Fons has lost track, what is OVPay going to do about this?
Bizarrely high increase in leasehold
About 125 households in the Haagse Wijk Bezuidenhout were shocked when they received a letter from the municipality of The Hague. They received a rearrangement of their leasehold canon, or the new amount they have to pay in leasehold. And for some residents that was almost a hundred times what they pay now. From about 90 euros to more than 9,000 euros. And this is just the beginning, because in the next ten years the canon will expire for about 13,000 leaseholders in The Hague, so a new valuation will have to be made. But something strange is going on with those valuations. On Monday, the victims, an expert and a councilor will explain the situation Radar. Will the responsible alderman take action?
Watch Monday, May 15, 2023 at 8:25 p.m Radar on NPO 2.
2023-05-15 23:24:42
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