You can return most items at Costco for a full refund, no questions asked. But it also makes people curious, if you make frequent returns at Costco, will you lose your membership? (Image/Unsplash
Costco, an American-style store, provides unconditional returns for paid members, which often leads to all kinds of “weird” returns, such as flowers that have faded, half-eaten steaks, and suitcases that have been used until they are damaged, but they are also curious. , if I frequently return items at Costco, will I lose my membership? American personal finance writer Maurie Backman recently wrote an article to share that the answer is usually no, but you do need to pay attention to Costco’s policies.
Financial writer Maurie Backman recently wrote an article to share that the answer is usually no, but you do need to pay attention to Costco’s policies. (Picture/reproduced from the web page)
According to an article written by Buckman on the business website “Motley Fool”, she once asked a customer service staff at Costco in the United States. The staff revealed that Costco may cancel the consumer’s membership due to abuse of the return policy. Qualifications will only be revoked under “very extreme” circumstances.
Buckman also gave an example. If a member returns 10 items per week, or returns 70% of the food eaten per week, Costco may flag the member’s account. For ordinary consumers, there is no need to worry about losing membership due to returns.
Buckman also said that even if a few items are returned each month and only account for a small portion of the total purchase volume, and the returns are inherently reasonable, such as clothing with uncut tags and unworn clothing, Costco There will be no comments on the returns part.
In addition, Bachman also mentioned in the article that the customer service staff of Costco in the United States told her that although Costco will accept the return of eaten food because customers do not like the taste of the food, they must ensure that a reasonable portion is returned. For example, if you buy a cake at Costco, but only 80% of it is left when you return it, Costco will not refund the money. If the cake is only missing a corner when you bring it back to Costco, you can usually get the refund as soon as possible. However, if consumers continue to buy the same cake and return it based on the taste, Costco may eventually reject it.
In addition, Costco has a return policy that “100% guarantees customer satisfaction.” In addition to individual items that cannot be returned, electronic products must be returned within 90 days of receipt. As for precious metals, such as Diamonds of 1 carat or above require an original certificate and must be authenticated before they can be returned.
2024-04-13 10:07:48
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