— Anne of Green Gables, also known as Anne of Green Gables, is a classic of children’s literature that will appeal to all fans of the works of Louisa May Alcott, Eleanor Porter and Frances Burnett.
— “Anne of Green Gables” is the first book in a series about the adventures of the charming and resourceful Anne Shirley. There were eight books in total, spanning almost half a century.
— The novel “Anne of Green Gables” has been filmed more than a dozen times.
— In this edition, the novel is published in a new translation by Valeria Ivanovna Bernatskaya.
— Your favorite book is now in a convenient format and recognizable design of the “Exclusive Classics” series.
To purchase a product in our online store, select the product you like and add it to your cart. Next, go to the cart and click on “Place an order” or “Quick order”.
When placing a quick order, write your full name, phone number and e-mail. The manager will call you back and clarify the terms of the order. Based on the results of the conversation, you will receive confirmation of product registration by email or via SMS. Now all you have to do is wait for delivery and enjoy your new purchase.
Placing an order in standard mode looks like this: Fill out the form completely in successive stages: address, delivery method, payment method, personal information. We advise you to write information in the comments to your order that will help the courier find you. Click the “Place an order” button.
Pay for purchases in a convenient way. There are 3 payment options available in the online store:
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Payment cards Visa, MasterCard, American Express on the website. You can pay using a payment card from any bank in Kazakhstan using Visa, MasterCard and American Express systems. Payment is made through the payment card authorization system Processing.kz of Sberbank JSC.
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Payment in cash to the courier upon receipt of the goods. You can pay for your order in cash or pay by card to the courier upon receipt.
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By bank transfer. This payment method is available to legal entities and individual entrepreneurs. Made by bank transfer using the details specified in the invoice. Money is credited to the account within 1-2 business days when paying through Sberbank JSC, and up to 3 days through other banks.
Save time on receiving your order. There are 4 delivery options available in the online store:
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Courier delivery in Almaty. Free delivery of orders over 5000 tenge. Delivery is carried out the next day after placing the order. Our couriers will deliver your order to your home or office. The courier will call you first.
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Pickup from the store. The pickup point is located in Almaty, at Dombrovsky 3 “A”, office 1 (pre-order on the website). Open on WEEKDAYS from 09:00 to 17:30, please call us 20 minutes in advance and inform us of your arrival.
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Delivery to the nearest Kazpost office. To receive the goods, you will need to contact the designated branch after receiving an SMS message about the arrival of the goods. You need to have an ID with you and know the tracking number.
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Kazpost parcel terminals. Sending orders only with 100% prepayment.
How might the store leverage technology to improve the accessibility and convenience of its payment options for diverse customer needs?
Here are some open-ended questions based on the provided text, organized into thematic sections:
**Section 1: Purchasing Process**
* **Ease of Ordering:** The text describes two ordering methods – quick order and standard order. How might these different methods appeal to different types of customers? What are the potential advantages and disadvantages of each?
* **Customer Service:** The quick order method involves a phone call from a manager. What are your thoughts on this personalized touch? Could there be any drawbacks to this approach?
* **Order Information:** The text suggests including helpful comments for the courier. What types of information would be most useful? How important is clear communication between the customer and the courier?
**Section 2: Payment Options**
* **Payment Flexibility:** The store offers three payment options. Which option do you think is most convenient for customers, and why? Are there other payment methods that could be beneficial to offer?
* **Security and Trust:** What factors do you consider important when choosing a payment method online? How can businesses build trust with customers regarding the security of their payment information?
* **Financial Inclusion:** Are there any potential barriers to accessing these payment methods for certain segments of the population?
**Section 3: Delivery Options**
* **Convenience vs. Cost:** The store offers a range of delivery options with varying costs and benefits. How do you prioritize these factors when making an online purchase?
* **Environmental Impact:** What are the environmental considerations associated with different delivery methods? How could the store promote more sustainable shipping practices?
* **Technological Innovations:** Are there any emerging technologies or trends in delivery that could improve the customer experience for this store? Think about things like drone delivery, autonomous vehicles, or smart lockers.
**Section 4: Overall Customer Experience**
* **Improvements and Suggestions:** What suggestions do you have for improving the online shopping experience at this store?
**Interview Tips:**
* **Active Listening:** Really listen to the respondent’s answers and ask follow-up questions to encourage them to elaborate on their thoughts.
* **Openness to Different Perspectives:** Be open to hearing diverse viewpoints and perspectives, even if you don’t agree with them.
* **Avoid Leading Questions:** Phrase your questions in a neutral way so as not to influence the interviewee’s response.
* **Create a Comfortable Environment:** Make the interviewee feel relaxed and at ease so they are more likely to share openly.