Jakarta –
My Refrigerator is a type of Jtech Inverter SJ-326XI-MK, Sharp brand, I have a problem. On January 6, 2023, I contacted the service center and was scheduled to be checked by a technician and informed of service costs.
On January 9, 2023, the technician arrived, after checking it was concluded that there was damage to the Inverter Module. In addition there is the possibility of resulting in damage to the compressor. The next day it was notified for the price of a replacement module and I agreed to be replaced.
On January 18, 2023, it was informed that the module was no longer produced, so the refrigerator could not be repaired. Even though I bought the refrigerator just five years ago which was notified with a compressor warranty for five years.
I complained, because when I bought it, the sticker attached to the fridge said a 10 year guarantee. Is a Sharp refrigerator one-time use and can’t be repaired?
Bachtiar
[email protected]
(wwn/wwn)
