Business Buyer Marketing consultant – PF CRC Particular M / F (Position Number:! I_PFNA_0052)
Particular person distant purchaser consultant in Nantes – M / F
Come and encounter a human and skilled journey in a collective driven by customer satisfaction!
On the floor, what does it search like?
At the close of a extensive teaching presented by skilled trainers, you will develop into component of a gross sales crew within just which you will carry out several missions.
You will make sure, remotely (e-mail, phone, web), the support and follow-up of the requests of our personal consumers on the use of their latest credit rating, or on any ask for relating to a new undertaking. You will examine the requires of our clients and present them suited remedies from our assortment of money, insurance plan and pension merchandise. You will maximize your effects many thanks to productive gross sales assist resources.
You will regulate the techniques entrusted to you in compliance with the processes and basic safety guidelines, demonstrating exemplary actions, specially in phrases of rigor and integrity. You will contribute to the advancement of a lasting and customized partnership with our consumers.
Your credo: shopper pleasure and excellent of service presented! You will always have in head the accomplishment of your team’s targets. The strength of the collective, mutual support and collaboration will be at the center of the exchanges.
Missions are essential, but so are the staff and the do the job atmosphere!
You will sign up for BNP Paribas Individual Finance, a subsidiary of BNP Paribas. Best recognized in France with its Cetelem and Cofinoga commercial manufacturers, or running underneath a white label, the corporation presents accountable customer credit history goods, as well as insurance policy and pension items to men and women through numerous channels.
Inside a Shopper Relations Middle (CRC), located in Nantes, you will come to be part of a group of about 10 workers, led by a regional manager. Common briefings with your supervisor and sharing ideal procedures with your colleagues will let you to build your skills, master our gross sales approaches and undertake our perception of purchaser services.
The Shopper Relations Heart is open from Monday to Friday from 8:30 to 19:00 and on Saturdays from 9:00 to 16:00. Our Individual Shopper Advisors have a deal with a 39 hour weekly doing the job time. Two function patterns are probable: from Monday to Friday or from Tuesday to Saturday. This is outlined at the time of employing. It is most likely to vary according to business desires. The placement is suitable for teleworking from 6 months of expertise.
And the pay?
Dependent on your ability stage and knowledge, we will present you an suitable remuneration consisting of a fixed variable, an person and / or collective (described according to your general performance and that of your staff), as nicely as various advantages such as in particular business council, firm savings prepare, well being and social safety coverage, earnings sharing, participation,
And then ?
This situation will permit you to have an understanding of consumer problems, spotlight your business dynamism and your sense of results. You will also build credit history capabilities. These capabilities will then let you to access other exchanges in business development and customer relations, the two in just BNP Paribas Personal Finance and in just the Team.
Within the CRC, you will be ready to acquire on prolonged responsibilities through managerial delegations (in the course of the absence of the manager, briefings, conferences). You will be artistic by organizing events to animate the teams. You will be in a position to turn into a Training Relay and, in switch, accompany the new Advisers.
Another hesitation?
Our world is altering: even the way we tell, consume and perform! Today, what matters in a occupation is to stay actual encounters, learn, share goals and success with colleagues. In short, to trace your have route, distinctive, responsible and sustainable. At BNP Paribas, we hire our employees with the idea that they will support us layout the world and the bank of tomorrow. Do you want to know all the reasons to be a part of us? Check out our Employment and Professions page.
To find out more about our enterprise:
Uncover our perform as a Customer Advisor
You are absolutely sure? It can be up to you to influence us
You never know the credit sectors, so what?
Arrive with your small business temperament and customer sense, we will express our products knowledge to you.
You are a graduate of a BAC and justify a minimal of 2 a long time of effective business working experience or from a Bac + 2 to Bac + 4 schooling and have shown your commercial competencies for the duration of a initial working experience of at minimum 6 months (internships and perform- plans of analyze incorporated).
In addition to just one of these trainings, you connect clearly and concisely and supply messages proficiently. Dig, Disassemble, Feel As you might have guessed, your analytical brain will be far more than valuable to you. Your effects and purchaser orientation will make it possible for you to blend effectiveness and proactivity. Ultimately, if doing the job in a staff is a supply of enthusiasm and one particular of your mottos could be “For each and every scenario, a alternative”: you are the suitable candidate for this place!
You should not hold out any for a longer period: join us!
In a shifting earth, diversity, fairness and inclusion are vital values for workforce nicely-being and efficiency. At BNP Paribas we want to welcome and keep all abilities with no distinction: this is how we will create, with each other, the finance of tomorrow, modern, responsible and sustainable.
Last but not least, we attach individual worth to ensuring that our long term employees act on a each day basis with responsibility and qualified ethics.
At any time during the hiring system, information and facts on your CV, your identification facts and your track record can be verified by an external services service provider appointed by BNP Paribas.
Headquarters: FR-Pays de la Loire-NANTES
Form of operate: CDI
Field of activity: Professional Enhancement
Amount of review: Short cycle higher instruction (together with DEUG, BTS, DUT, DEC technological ..)
Practical experience stage: At the very least 2 a long time
Several hours: comprehensive time
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