As a manager, how do you support an employee returning from burnout?
Between risks of relapse and infantilizing “overprotection”, welcoming an employee returning from leave linked to a burn-out can be a major challenge.
Contrary to popular belief that reintegration is easier in a familiar environment, returning to work after a burnout in the same company and in the same position reactivates painful memories that weaken the employee and can lead to a relapse, all the more so if the latter is not properly accompanied on his return.
GOALS
Understand the different stages of development of a burnout syndrome, understand the consequences for the company, the employee concerned and his environment
Know how to welcome an employee returning from a burnout: set up an appropriate environment, create the conditions to avoid the risk of relapse
Adapt your managerial posture, acquire the tools allowing adapted individual support
Ensure collective performance through the Coach posture by avoiding the “domino” effect
PROGRAMME
Know the different stages and factors that can lead to burnout
Understand how work can cause suffering
Know how to spot the warning signs of burnout
Know the symptoms, the causes, identify the triggering factors and the impact on the rest of the team
Identify the most vulnerable and “at risk” employees: take stock of their profiles and behaviors
Understand the key stages in the reconstruction of an employee after a burn-out: modes of operation, mechanisms of denial, etc.
PRACTICAL CASE
Differential analysis of psychosocial risks: Stress, Burn-out, Depression, Bore-out, Brown-out
Anticipating and preparing for the employee’s return after a burn-out: adapting their position and working conditions
Create a favorable environment and cooperate with other support actors (medical service, social assistance, therapist, etc.)
Ensure the follow-up with the occupational medicine of the “recovery visit after a work stoppage”
Organize workstation arrangements, schedules and working methods: rethink/reorganize the team, distribute the workload, improve processes, etc.
Evaluate the workload and the realism of the objectives imposed on the employee
Preparing the professional environment
Listening, benevolence, trust: adapting your managerial posture for a more serene return to work
Inform the employee of the news of the department and the team: developments, projects, etc.
Express what is expected of him to reassure him
Develop their qualities of listening, empathy, benevolence
Avoid “stirring the knife in the wound”: neither justification nor explanation, do not “infantilize” nor overprotect!
Inform the employee about the help systems that exist internally and externally
Encourage respect for professional/personal life boundaries
Pay real attention to the employee, know how to value without stigmatizing: empower him, encourage his autonomy, allow him to regain confidence, know how to recognize his successes
PRACTICAL CASE
Develop your listening skills and give good feedback
PRACTICAL CASE
Manage the emotions, anxieties or tears of a weakened employee
Facilitate the reintegration of an employee returning from burnout within the team
Involve the employee in the team, take care of the working atmosphere, cultivate mutual aid and motivation
Develop your Coach posture to facilitate cooperation and reconnect with the balance of the team
Create discussion spaces to allow easy expression between collaborators
Betting on team building to bring the troops together, discuss problems and prevent psychosocial risks
PRACTICAL CASE
Implementation of the Coach posture: adopt the meta position, know the toxins, analyze the relationships and use the systemic
Long-term support for employees returning from burnout
Perform regular and planned checkpoints
Allow informal exchanges
Spot any signs of relapse: migraines, insomnia, fatigue, trouble concentrating, etc.
Considering a separation or reorientation: when? How? ‘Or’ What ? Whose initiative?
The program will run according to the following schedule
10:30 a.m. to 12:30 p.m.
For this online course, we use the Teams video call platform which gives us the possibility to interact remotely. When you register for the course, you will receive an email with detailed instructions and explanations. If you have any questions, we are always available at [email protected].
The course will be recorded and participants can review it at any time.
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