TEMPO.CO, Jakarta – PT Bukalapak.com Tbk alias Bukalapak spoke about the cases of dozens of people suspected of being victims of fraud. Victims get loan bills suddenly from online loan services or loans Credits, for transactions that they have never done on Bukalapak or are fictitious.
The victims then submitted a report to Bukalapak, either by contacting Customer Service (CS) or coming directly to the company office. Media and Communications Bukalapak Fairuza Ahmad Iqbal confirmed this complaint.
“We have received complaints from Kredivo users who experienced this case,” Fairuza told Weather, Monday, December 20, 2021.
He did not specify how many complaints or reports were received from victims to Bukalapak. He only said that Bukalapak was willing to support the process of investigating this case if the police needed some information for further investigation purposes.
Previously, there were dozens of people who were Kredivo and Bukalapak users, suspected of being victims of fraud. This series of scams took place around October 2021, where the victims received phone calls from foreign numbers and were directed to follow the instructions given. They are actually not only Kredivo users, but also Bukalapak.
One of the victims is a Jakarta resident named Tri, 35 years old. Tri is still actively using Kredivo, but he hasn’t made any transactions at Bukakalapak for more than three years. Long story short, Tri also received a phone call via WhatsApp from a foreign number asking him to enter the OTP code in the link sent to get goods from exchanging Kredivo points.
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