Vice President of Public Relations of PT KAI Joni Martinus added, when buying train tickets was still being done online offlinescalpers often buy up as many tickets as possible peak season or peak passenger season, such as Eid. The ticket is then sold at a higher price.
“Reluctant passengers come inor can’t get tickets because the official ticket counters have run out, have no choice but to buy from scalpers,” Joni told reporters detikX.
KAI then tries to anticipate this by cooperating with security forces while advising passengers not to buy tickets from scalpers. Appeal banners were also put up at various angles. However, this is not effective enough against scalpers.
“The reason is that ticket purchases can only be served at station counters and there are people who collude with brokers,” he said.
For this reason, PT KAI takes advantage of technological developments to eradicate brokers. With this, prospective passengers can get tickets at various designated places.
“So that ticket sales are not concentrated at stations, can be through the internet, PT Pos, Alfamart, Indomaret, and sales channels that work together officially with KAI,” said Joni.
Brokers are increasingly dead because the policy is accompanied by a policy one seat one passenger and boarding system. This rule ensures that each passenger gets a ticket that matches his identity card. This is to prevent brokering practices, selling counterfeit tickets, and passengers getting the wrong departure date.
“Stations become orderly and comfortable, as well as train travel,” he said.