When does the next bus leave, how much does a day ticket cost and where is the nearest sharing bike? With your smartphone, many mobility offers are just a click away.
The majority uses app offerings
The vast majority rely on appropriate apps: 70 percent of smartphone users have mobility apps installed on their cell phones, for example for travel information, booking tickets or sharing offers. These are the results of a representative survey commissioned by the digital association Bitkom among 1,005 people aged 16 and over in Germany.
Various apps in use
While a total of 29 percent only use a single app, the majority use several: 32 percent use 2 mobility apps, 19 percent use 3 apps and 15 percent have 4 or more mobility apps installed on their smartphone.
“The smartphone has long since established itself as the linchpin of mobility. As a constant companion with location determination, payment functions and methods for secure authentication, it is ideal for route planning, price comparison or booking,” says Bitkom Managing Director Dr. Bernhard Rohleder.
Ease of use is important
When selecting the apps to use, ease of use is of paramount importance: 99 percent of users say that ease of use is important to them when it comes to mobility apps.
Price comparisons for different routes play an important role for 89 percent, and the ability to book as many providers and means of transport as possible play an important role for 85 percent. 83 percent would like to compare the CO2 emissions for different mobility options or have as many different payment options to choose from as possible.
Three quarters (74 percent) value being able to book as many tickets or means of transport for a route as possible in one step. The integration of loyalty cards and bonus programs is still important to 63 percent.
