Home » today » Business » Ben purchased a faulty scooter online, gave it to a mechanic and under no circumstances observed it once more: “2,900 euros and my scooter went up in smoke” | My guide

Ben purchased a faulty scooter online, gave it to a mechanic and under no circumstances observed it once more: “2,900 euros and my scooter went up in smoke” | My guide

Every person makes a miscalculation with small or in some cases large economical consequences. In this sequence tell people today about their monetary misstep. This 7 days Ben van Vliet (39) from Pernis, who bought a scooter on line for 2,900 euros, and hardly ever saw it once again.

What happened?
“Right following I bought a new task previous calendar year, I bought a new electrical scooter. My office is 10 kilometers away, so I imagined it would be best to take him to do the job. But considering that I started out in February, I have been forced to use general public transport each individual performing day ”.

What went improper with that scooter?
“I ordered it on the web from a Dutch firm. The scooter was sent four weeks later. It was broken. It begun, but when you strike the brake, it stopped completely. Though driving, numerous other flaws emerged. In limited: it was a actual negative get ”.


Quotation

When I called, I didn’t get anything. E-mails were not answered. I lost my scooter and my money

Ben van Vliet


What have you done?
“It was extremely challenging to get in contact with someone from that enterprise. Inevitably I submitted a restore ask for through the web site and made an appointment to get a mechanic by means of. That mechanic took everything off, he reported he did not appear ok and that he experienced to consider him to headquarters. “

What did they say there?
“Practically nothing! In fact when I called I did not acquire something. The e-mails ended up not answered. I shed my scooter and my income”.

How significantly revenue?
“With a helmet and chain lock I used a overall of 2,900 euros. Soon after that mechanic took the scooter, I failed to hear anything at all any more. I have experimented with a lot more than 50 instances to get in touch with client services to no avail. For the previous two months, I have sent them registered letters stating that they are in default and that the obtain settlement should be terminated, but I have not obtained any reaction. I am with my again to the wall. “

Would you put a attorney on it?
“No, for the reason that that way I’ll reduce even more funds.”

The textual content continues under the graphic.

Ben Van Liet. © Privéfoto


What have you acquired from this?
“Think 2 times about the foreseeable future in advance of investing my tough-gained funds on an on the net order. Our companies can as a result also be purely legal. From now on I like to do this type of buying in a shop wherever you can check for on your own if the product or service is very good and wherever you have a get hold of if it is not the situation. Now I am empty-handed. “


Citation

I imagined I purchased a good means of transportation. Alternatively, I am on the subway for 45 minutes a day, taken like a sardine

Ben van Vliet


Will you allow it go?
“It’s been six months now, but exterior of my position I am frequently seeking to obtain out how I can get my dollars again. If you are not happy with the company, assessment it to see if it occurs far more frequently. That’s how I arrived across reviews on this very same business that usually are not much too very good. I am evidently not the only one being ripped off by them in this way. “

“I’m definitely not going to consider it. I assumed I bought a good usually means of transportation. In its place, I shell out 45 minutes on the subway every day, like canned sardines. I will not know how I will do it nevertheless, but I will continue to battle to get my dollars back in the long term. “

And the scooter?
“They can hold it.”

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