Volkswagen confirms that there is an error on some copies of VW ID.3, which means that the 12-volt battery may run out. When this happens, the car will not be able to start.
This is not the large lithium-ion battery, for which electric cars are known, but a smaller starter battery in electric cars that in many ways works like a traditional petrol or diesel-powered car.
Therefore, the 12-volt battery is required
When you switch off an electric car, the lithium-ion battery is completely disconnected. But the car still needs power when it is parked. Central locking, immobilizer, brake system, electric handbrake and stereo system depend on the 12-volt battery.
This also provides power for interior lights, dashboards, buttons and hazard warning lights.
In addition, the battery should start control units, which in turn connect to the high-voltage system and check all safety functions before connecting the high-voltage battery.
Source: NAF
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Tek.no was the first in Norway to refer to Swedish We Car Owners, who mentioned the problem already on Tuesday.
Also in Norway
According to the Swedish magazine, Volkswagen is fully aware of the error, which should be in the software for VW ID.3. This will be fixed in an update of the software, but it will not come until the first three months of next year.
Volkswagen delays have consequences
Software problems along with the corona pandemic have been the cause of delays in several VW cars over the past year.
Anita Svanes, head of communications at the importer in Harald A. Møller, confirms to Dinside that the 12-volt battery has run out of some cars.
– I do not have an exact number, but it is a small number. But we do not have a battery fault on ID.3, she emphasizes.
Norway’s most registered cars last month
|
model |
October |
2020 |
| VW ID.3 | 2475 | 4465 |
| Toyota RAV4 | 706 | 2937 |
| MG ZS | 586 | 2718 |
BESTSELLERS: These are the three most registered new cars in October. VW ID.3 has topped the list both the two months it has been on the market. Source: OFV
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Solution – temporary
The importer has a tip for those who should get in trouble with the car.
– If the start / stop button is switched on again, within ten seconds, after the ignition has been switched off, there is a possibility that individual control units do not end their communication which could lead to them drawing power from the 12-volt battery, Svanes explains.
As mentioned, Volkswagen is planning a software update to resolve the issue. Customers are therefore advised not to press the start button or brake pedal for ten seconds after the ignition has been switched off.
– First Movers Club has given some user advice about this to customers and we have the same. We have registered a small number of inquiries about this from customers in Norway, the communications consultant repeats.
Car candidate of the year
Volkswagen ID.3 is in the competition to become Car of the Year in Norway. There you can influence who wins, by voting in the People’s Favorite poll.
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