In a couple of months, Volkswagen has already handed over over 4,500 copies of the new electric car ID.3 to Norwegian customers.
But it has far from been a smooth start for the new electric car.
Several customers report various problems related to the car’s software. It’s about everything from error messages, problems with light, infotainment screen and that the rear view camera hangs up.
In a post on an ID.3 forum, a recent owner also says that the car suddenly braked abruptly from 90 to 40 km / h – while the adaptive cruise control was activated.
Some ID.3 customers in Norway experience that the car does not start – because the 12-volt battery is drained of power. So there is nothing wrong with the main battery.
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Confirms error
It is already known that the car’s operating system was not fully developed for the start of production. Therefore, some ID.3 owners will be called in for a software update in the new year.
Recently, another challenge has emerged for the newcomer. These are cars that simply do not start, because the 12-volt battery is drained of power.
The fault must be in the car’s software.
Now Volkswagen also confirms this error on some copies of ID.3.
It was Tek.no who first mentioned the case in Norway, by referring to Swedish Vi Bilägare.
Also read: Here you get Norway’s first video test of VW ID.3
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This is a very important model for Volkswagen. The company itself says that ID.3 is their most important since the launch of the Golf in 1974.
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Will not be corrected until 2021
According to the Swedish website, Volkswagen will solve the problem with a software update, but it is not expected to come until the first quarter of 2021.
For those who should get into trouble with the car, the Norwegian importer has come out with the following tips:
– If the start / stop button is switched on again, within ten seconds, after the ignition has been switched off, there is a possibility that individual control units do not end their communication which could lead to them drawing power from the 12-volt battery, explains Anita Svanes, head of communications for Volkswagen in Harald A. Møller.
Also read: Now they have sold 1,000 copies of one of Norway’s most expensive cars
The case was first published on Broom.no
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