To mark its first anniversary, Absa Bank (Mauritius) is launching Abby on WhatsApp – the first WhatsApp Banking service in Mauritius. This new way of interacting with customers is a mobile extension of its digital kiosk, called Abby and put into service last year. The goal is to encourage its customers to move towards the new culture of Phygital (balance between the element of physical presence and the contribution of digital).
Absa Maurice says she is proud to be able, on the occasion of her first birthday, to provide her clients with a platform where they can carry out certain transactions in a practical and completely secure manner. This service will also allow them to have quick access to certain information and to immediately obtain answers to their questions.
Practical Info
The number (230) 5919 0001 under the name Abby on WhatsApp is a free service. Customers can check their balance, request mini statements, or pay their bills. Those who are not Absa customers can also chat with Abby for the latest offers and information on various products and solutions.
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