A very particular situation, but also unfortunate that is involving a bank that has many customers in our country.
According to some journalistic reconstructions, this bank is closing various current accounts of its users without notice.
Indeed, to be more precise, the notice is there and it is one vague email sent to users with which it is said that your account is disabled.
Some customers are anxious and incredulous about what has happened
A prospect truly distressing for this bank’s customers and it’s easy to imagine how these poor users might feel. Their anger erupts on Facebook and other sites in which they tell how they have not been able to access their savings for days.
But let’s see what is happening and what the risks are. The popular bank is N26 bank – this is an online bank that was collecting increasingly successful in our country. The strength of this online bank was the extremely low costs and easy operation directly from your smartphone. In fact, users especially young people, they were attracted by the low costs and the fact that they could manage everything comfortably from their mobile phones almost like it was a video game.
The Bank of Italy had intervened
The problem however is that in March the bank of Italy had accused this bank of lacking in anti-money laundering regulations. Probably, but this is only a hypothesis, now the bank is closing all the accounts that somehow have not complied with certain anti-money laundering regulations. In reality, however, to listen to the complaints of users on the internet, these are very banal and very normal accounts and they had fulfilled everything there was to fill in and from any formalities required.
What happens now
So certainly a tense situation for customers and bad image damage for the bank as well. It is really hoped that such an unfortunate case can be settled soon and above all that other online or traditional banks do not follow a procedure of this kind. Difficult to understand what will happen now but it is a position taken by some consumer protection associations is likely that can somehow lay the foundations for a more constructive solution.
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