After complaining to the section lost and foundthen it turned out that his 28-inch suitcase stray to the city of Batam. After going through many procedures, the airline promised to deliver Nizam’s luggage to his home. “He said within 3×24 hours he’d be sent home,” said the IT employee of a private company.
Maybe my suitcase got bumped like that too. The problem is that my suitcase is made of a very hard material, why is it so dented like this?”
What happened to Nizam is similar to what happened to President Joko Widodo’s son Kaesang Pangarep. He had an unexpected accident while using Batik Air services. On a flight to Surabaya, East Java, his suitcase was exactly the same stray in Medan, North Sumatra.
Kaesang also complained about this on his Twitter social media account. “Hoorayee took Batik Air to Surabaya but my luggage arrived safely at Kualanamu airport. Thank you Batik Air,” Kaesang tweeted via his Twitter account. The tweet has become a subject of rebuke from netizens.
One of them is from Andree Yandha @maucentangbiru account. “At least, we know from this case that Batik Air is consistent in serving…not selective, all passengers are equal…Proof of privilege, Mas Kaesang does not guarantee he will get more services,” he tweeted.
Kaesang only found his suitcase on Monday morning, as can be seen from his tweets on Twitter. Around 7am WIB, Kaesang tweeted that his suitcase was back in his hands. “The suitcase is safe. Thanks Batik Air,” Kaesang tweeted.
But unfortunately, in this matter, Nizam’s fate is not as fortunate as Kaesang’s. His suitcase is back insecure aka battered. The cloth suitcase was torn and worst of all, the handle of the suitcase was missing somewhere. Even before leaving, Nizam’s suitcase had been fitted with a sarong and had stickers attached fragile. Nizam wanted to protest once more, but he felt like he was running out of energy. “Not anymore, anyway. ahtaking the airline, i really give up, i feel exhausted just do it”, he said annoyed.
Another story. Mega Agatha couldn’t stop thinking how she could pack the 30 inch suitcase that she bought for over 3 million rupees dent. Mega recalled social media broadcasts about airport officials caught mishandling passengers’ bags. In several scenes the newly arrived suitcase is slammed onto the trolley. There are also those who are allowed to fall just like that.
“Maybe my suitcase got bumped like that too that’s all. Because my suitcase is made of hard material VeryHow come it’s so badly dented like this,” said Mega, who was catching a domestic flight from Jakarta to Manado at the time.
At Sam Ratulangi Airport, Mega reported this incident to Lost and found in Manado. He was asked to fill out a damaged suitcase report form so that he could be repaired and sent to his home in Jakarta. However, two months after the damaged suitcase incident, Mega has yet to receive the suitcase.
