[이뉴스투데이 김보연 기자] On the 24th, the day before Christmas, the delivery application’People of Delivery’ (hereinafter referred to as Baemin), which caused server disruption due to congestion of connections, apologized and prepared a compensation plan for restaurant owners, riders, and consumers.
The graceful brothers who run Baemin said, “The service failure of Baemin Riders and B Mart that occurred for 4 hours from 6:38 pm on the 24th has been restored.” “We are sorry for the inconvenience.”
Bae Min decided to compensate restaurant owners for the full price of food for customers canceling orders between 5 pm and 9 pm on the 24th when a disability occurred, and exempted the app brokerage fee on the 25th. Restaurants that are not in business due to the store’s closure on this day are exempt from brokerage fees on the 20th, the most recent holiday.
Baemin Riders’ daily brokerage fee on the 25th is also waived. A total of 60,000 won will be paid to the rider, the delivery agent, and the connector, who is a part-time delivery worker, who received more than one dispatch during the time of the failure, and Baemin will also pay the part-time insurance premium incurred during the off-hours.
Customers who suffered inconveniences such as canceling orders will receive a 30,000 won coupon.
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