It is important to respect this deadline because, otherwise, the sum insured may be lost, unless a fortuitous event, force majeure or impossibility is proven. In turn, the insured has the obligation to provide the company with all the information necessary to verify the claim and allow it to make the pertinent inquiries.
Once it has been notified, the insurance may require additional data and evidence, as well as examine the administrative and/or judicial actions related to the investigation of the accident or loss. As stated in the Insurance Law in its article 56, It is established that the insurer must rule on the right of the insured within a period not exceeding 30 days from the receipt of the complementary information eventually requested.
What is the term of the insurer to accept or reject the claim
In practical terms, the payment term will depend 100% on each insurer, as well as on different factors that affect the process. However, although being involved in a crash or an accident with a car is not a situation desired by any driver, it is essential that those who drive know What are the steps to follow in the event of a road accident? so that no documentation is missing that can serve the insurer.
The first thing to think about is to protect the integrity of people, and check if there is anyone injured. If this is the case, it is essential to request medical assistance at 107 (SAME) or 911 (emergencies) detailing the exact place of the event, the number of victims, the state in which they are and all the information requested.
If there are no injuries or the emergency service has already been called, try to place the car in a safe place so as not to hinder the circulation of other vehicles and avoid a new accident. If it can’t be done, place the beacons or turn on the car lights to alert other drivers.
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Exchange data and collect information
When no one is in danger or injured people are already being treated, it is time to do the data exchange between the parties involved and the insurance companies.
In accordance with the provisions of article 65 of Traffic Law 24,449, In a road accident it is mandatory to provide the data of the driver’s license and of the obligatory automobile insurance to the other party and to the intervening authorities, as well as to ask the other party for the same documents.
On the other hand, although the regulations do not establish it, it is very important that a series of information be recorded that will expedite the procedures with the insurance company and with the police station, such as:
- Domain or patent, brand, color and model of the vehicle
- Name of the insurer, policy number and name of the owner of the vehicle. If it is a taxi or bus, it is necessary to request the inmate number
- Full name of the driver, ID, address, telephone number and driver’s license
- Date, time and place of the road accident (street, avenue, street intersection, numbering, direction of circulation, highway), as well as weather conditions (fog, rain, hail) and road conditions (slippery, defective)
- If there are injured, names, IDs, addresses and telephone numbers
- If there are witnesses, names, IDs, telephone numbers and addresses are also requested
It is advisable take photos of the place where the accident occurredas well as the damage caused to the vehicles involved and any braking marks.
Make a police report
Once all the necessary information has been gathered, it is necessary to Approach the police station of the corresponding jurisdiction to the place where the accident occurred to carry out the corresponding police report.
It is recommended to do it within first 48 business hours from the incidentto then be able to present it to the insurance company.
It should be clarified that when there are third parties injured (that is, people other than the driver and his family group) or total theft of the vehicle, the police report is essential.
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Contact the insurance company
It is mandatory to notify the insurance company within 72 hours after the accident or loss about what happened. The speed with which the complaint is made is closely related to the final cost of the claim, especially when it comes to Civil Liability.
In turn, the insured is obliged to provide the insurer with all the information necessary to verify the conditions of the incident, while allowing the company to make any inquiries it deems pertinent.
Once the administrative process is completed, the insurer tells the insured how to proceed to repair the vehicle.
It should be noted that if you policy covers partial damage, it is essential that you do not repair your vehicle without the prior authorization of the insurer. On the other hand, it is important not to enter into any type of agreement with third parties, or sign any documentation that compromises your interests as the insured, unless authorized by the insurance company.
Everything you need to know about auto insurance
Every vehicle must be insured against third parties for the insurance company to cover damages in the event of a traffic accident. It is the compulsory automobile insurance.
It is a contract that is entered into with the insurer, where the commitment to pay a sum of money called the premium is assumed and the insurance company agrees to pay for the damages suffered by other people if you have a traffic accident.
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Insurance against third parties is used so that you do not have to pay with your money the expenses caused by the accident. Other information to take into account are:
- All automobiles, trailers, semi-trucks or motorcycles must be insured.
- Any insurance company authorized by the National Insurance Superintendence must be contracted.
- The insurance must be contracted when the vehicle is purchased and must be renewed periodically.
- The insurance company must deliver the policy with proof of compulsory automobile insurance. You must have a policy number; endorsement number;
- name, address and telephone number of the insurer; Term of Coverage: You must indicate the time of day coverage begins and the time of day coverage ends; data of the insured vehicle: type, brand, domain (patent), engine number and chassis number.
In addition to third party insurance, there are others that cover other risks such as: robbery, theft, total fire, hail, all risk with franchise, all risk without franchise, etc.
On the other hand, insurance does not cover damage caused by acts of war, guerrilla, rebellion, or terrorism; Strike, popular riot; Driving a person without a driver’s license; Excessive, highly flammable or explosive cargo transported; Towing another vehicle, except in the case of occasional and emergency assistance.
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2023-05-31 22:11:22
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