AUKEY – a well-known gadget accessory brand from China – announced its partnership with PT Datascrip which will become their new sole distributor in Indonesia. Through this collaboration, AUKEY hopes to further expand the reach of its products in the Indonesian market, including into the offline realm.
For those of you who may often shop for gadget and computer accessories through e-commerce such as Shopee or Tokopedia, you are definitely familiar with this brand. Yes, AUKEY is known for having quality products at prices that are not too expensive for its class.
The AUKEY product range itself is very extensive, not just charging, such as charger adapters, data cables and power banks. They are also now expanding their product line by presenting TWS earphones, smartwatches, and even screen protectors.
Having marketed its products in Indonesia for eight years, AUKEY is a big player in the gadget and computer accessories segment. According to Efendi Naftali, Country Manager of AUKEY in Indonesia, they have a market share of 17 percent among various brands and even non-brand accessories in the country.
Reasons AUKEY Choose Datascript
AUKEY admits that their main strength is online, but in the offline realm it can be said to be very weak. Therefore, AUKEY collaborates with Datascrip, which has more than five decades of experience and a very extensive retail network and after-sales service.
Through this collaboration, AUKEY will also further expand their sales in the offline realm by increasing physical outlets to various cities in Indonesia. Efendi Naftali even expressed their ambition to dominate the gadget accessory market in Indonesia with the first target being the Top 3.
Multi Claim Guarantee!
After-sales service is one of the reasons AUKEY chose Datascrip as its sole distributor in Indonesia. So, what are the conditions and how to claim a warranty for AUKEY products distributed by Datascrip?
Bobby Ivan – Senior Division Manager PT Datascript
Bobby Ivan, Senior Division Manager of PT Datascrip, explained that Datacsrip offers a two-year multi-claim guarantee. This means that for two years from purchase, customers can claim their guarantee repeatedly and interestingly the guarantee offered is not a repair but a new replacement.
The way to claim the warranty is also very easy, just by showing the purchase receipt or invoice. If, for example, proof of purchase is lost, customers can still claim the guarantee using photo evidence from the receipt or invoice.
2023-10-11 04:25:29
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