What if there is still budget on your wristband after the festival? To get that back, people turned out to have to pay. At Rock Werchter, for example, the amount was 3.5 euros, the value of one coin. There was a lot of criticism about this: is that actually allowed to ask for money to get your money back? State Secretary for Consumer Protection Alexia Bertrand (Open VLD) asked the Economic Inspectorate to start an investigation. The preliminary conclusions are now known.
“The Economic Inspectorate has looked at it, but there are no indications that it would be out of proportion,” says Bertrand in “The breakfast conversation” in “The morning” on Radio 1. “These are preliminary conclusions, they still have to be finalized, but If no issue is made, I will take note of it.” The State Secretary is satisfied that there is now clarity about this, but would like to discuss this with the sector. “I can understand the idea that there is a small cost price. It is about the amount. Some festivals charge a lot. It has to be balanced.”
During its investigation, the Economic Inspectorate also found some infringements, mainly regarding prices and the way they are indicated. “It must be clear whether this is in euros or in coins, for example. We will also discuss that,” says Bertrand. “So that the consumer is better informed and knows what to expect.”
2023-09-23 07:47:00
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