Due to the limited, low-contact service in the citizens’ office, meetings are only possible with appointments. Appointments can be requested by phone or email. As the telephone information is sometimes overloaded, there can be longer waiting times, according to a press release. It is therefore recommended to send an appointment request by email to [email protected]. In addition, it is pointed out that due to the high demand, timely appointments can only be made in particularly urgent cases.
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