It seems that the honeymoon for some buyers of Apple’s Vision Pro glasses has ended. According to The Verge, the number of customers who have begun returning their glasses to the American company is increasing.
The site states that there has been an increase in the number of users returning the $3,500 glasses in the past few days, according to what the site observed on social media.
The American company allows the return of any product within 14 days of purchase, and the site stated that the most important reasons for return are lack of comfort during use, while some users said that the headphone causes them a headache, and others were unable to consider the weight of the device, and the fact that most of the weight is concentrated in the front. The head makes using the device for a long time an inconvenience for them.
Parker Ortolani, director of product evaluation at The Verge, a technology specialist, says he believes using the device led to redness in his eyes, and at least one other person noted that they had a similar experience with redness.
The site says that, to be fair, most users of virtual reality headsets of various types have previously complained of problems with dry eyes and redness.
“While it was as great to use as I had hoped, it was not very comfortable to wear even for short periods of time due to the weight and design of the strap,” says Ortolani, who returned the device.
Every human body is unique, which is a problem when you’re producing wearable technology and trying to sell it to a large number of customers in several different markets. Comfort is often sacrificed for some users. For example, with smart watches, the problem often boils down to the size and weight of the watch compared to your wrist.
With smart rings, the problem may be the size of your finger, as many people have problems with swollen fingers. For smart glasses, a simple problem – such as a different nose shape – can cause the device to slip or fail to work completely.
But the device is not the only problem, as another common complaint is that “Vision Pro” does not offer enough features when compared to the price.
An engineer wrote on the social media platform
“I didn’t use these glasses for productivity, I didn’t like them for entertainment, and they don’t have enough games to play on them, so I can’t justify keeping them,” one Reddit user wrote.
It’s difficult to say how the opinions of this group of early adopters will affect Vision Pro’s future as a technology product. But the report says that many people indicated that they might return to the device again when these issues are addressed and an improved version is released.
