11:19 AM Tuesday, January 09, 2024
In new confirmation that the year 2024 will be bad for the company, Apple has begun sending financial compensation to its customers in the United States, who were affected by the slowdown of their iPhones because they contain old batteries.
This comes after the company’s 2020 lawsuit to close a class-action lawsuit in the United States that accused Apple of secretly slowing down some iPhone versions.
Under the settlement, Apple is obligated to pay about 500 million US dollars to its affected customers, and has already begun sending compensation to customers who submitted claims to the company earlier.
Apple sends its customers eligible for compensation a sum of $92 for each device proven to be affected by its software updates.
The company’s customers residing in the United States who own iPhone 6, iPhone 6s, iPhone 7, or iPhone SE can benefit from financial compensation, provided that their phones were affected by Apple updates before the end of 2017, and that they submitted their claims before October of 2020.
Although these damaged devices were sold all over the world, only Americans moved to sue Apple, meaning that Egyptian users of these iPhone models will not receive this compensation, which currently amounts to 3,000 pounds per person.
Apple has faced many lawsuits since 2017 after officially admitting to reducing the performance of some versions of iPhones that contain relatively old batteries to prevent the problem of sudden shutdowns in them, as the company introduced a new power management system in the iOS 10.2.1 update at that time without mentioning The changes that this update brings are clearly visible.
Apple later apologized for its lack of transparency and temporarily reduced the price of replacing an iPhone battery to just $29 in 2018, but it insisted on denying the charges against it and never admitted to any legal wrongdoing. However, she resorted to judicial settlements in order to allegedly avoid the burdensome and expensive costs of the lawsuits against her.
2024-01-09 09:19:00
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