KOMPAS.com – Member Lion Air Group, namely Lion Air (Code JT), Wings Air (kode IW), Water batik (ID code), urges prospective passengers during high season (peak season), especially the holiday period and Eid 2022, in order to better prepare travel plans.
“Both guests and passengers are asked to be early, wise, thorough, and better understand information when purchasing airplane tickets,” said Corporate Communications Strategic of Lion Air Group, Danang Mandala Prihantoro, in a written statement received. Kompas.comWednesday (4/5/2022).
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Air ticket sales system information
System ticket sales will provide detailed information on a number of things, including routes, frequencies flightflight number, airlineand rates.
Therefore, if:
1. Availability of seats (seat) for direct flights stated or written: N/A (not available or not available), and
2. Sold out (sold out),
then the system on the search engine on the website, application, tour and travel, ticketing officeday call center will offer or provide an alternative.
So the system will display (publish) a new choice of other routes as a solution so that the customer (prospective passenger) can arrive at the final destination via transit and transfers – stopovers at certain airports according to system recommendations.
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Flights transit and transfer
To be known, transit flights and transfers are:
1. Combination (multiple flight and multiple airport) flight services from the airline alone or with other airlines.
2. On Batik Air flights, if the economy class ticket prices are sold out and business class is still available, there will be a combination of business class prices with other airlines’ economy class.
Thus, this will automatically bring up the total selling price of tickets from the entire transit sector into one ticket price information that must be purchased or paid for by the customer (potential passenger).
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Practice and explanation
The following is an example and explanation of information on ticket sales systems and transit or transfer flights.
For example a flight from City A to City B final destination:
In an effort to meet the needs of the community during the holidays and Eid, the airline added flights (extra flight) non-stop (relentlessly), but all chairs (seat) is sold out.
– Direct flights (non-stop/no transit) = not available or all flight seat classes are sold out (sold out).
Then the system provides an alternative so that prospective passengers can go to the final destination of City B by transit and transfer (stop and change planes) using other airlines through the airport in City C.
– Flights from City A to City C with Batik Air airline (transit at city C airport).
The flight from City C to the final destination of City B is continued with Wings Air (transfer at the city C airport).
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