Apologies for the 2 kilometer long queue at Munich Airport

Munich Airport has apologized to passengers for the chaotic situation at the airport. On Thursday, hundreds of people missed their flights due to long queues. The line was at its peak for the security check 2 kilometers. People took hours to get to their plane; 750 people could not do that at all.

Things went wrong on Thursday, the German national holiday. Many Germans use their extra long weekend to travel. It is also extremely busy in Munich because of the Oktoberfest.

Airport director Lammers issued an apology last night. “This is not what we are used to and this is not what we want,” he said at regional broadcaster BR. He announced immediate measures. In this way, passengers will be better distributed throughout the airport and additional counters will be opened.

The airport is struggling with a lack of staff. The security checkpoints are also temporarily at reduced capacity as gates and other equipment are being upgraded. So the airport asks passengers to arrive earlier, but this has a negative effect on the distribution of the number of passengers during the day.

Lufthansa, the biggest airline at the airport, is disappointed with the situation. Hundreds of people had to be repatriated on Thursday, sixty Lufthansa flights were delayed. Recently, the head of Lufthansa Spohr did not make it a secret in the German media that he currently believes that Munich is the worst airport in Europe.