Ammon – An 88-year-old Italian woman suffered a stroke because of her home’s monthly water bill.
The woman found herself struggling to survive due to an error in estimating the amount of her water bill by a company in Camporosso, Imperia, Italy. It received an invoice for €15,339 from the IRIN Group, relating to the period from August to October 2023.
Without knowing the amount, her credit institution paid half of it to the supplier company. When she discovered the matter, she could not bear it and suffered a stroke, which required her to be transferred to Boria Hospital in Sanremo.
The woman’s brother went to Irene’s office in Camporoso to report the incident, and it was confirmed that what was actually recorded did not match what was stated in the invoice. The company immediately returned the amount paid to the woman, and prohibited the second payment.
Irene said in a statement: “We immediately began conducting the necessary checks, contacted the woman’s family, and assured them that the bill, which exceeds 15 thousand euros, is incorrect, as it was calculated on the basis of an incorrect reading of the image.”
The company added: “The reading of the meter photos that we obtained from the company responsible for collecting the meters actually indicates a third-party meter. Already this morning, we canceled the incorrect invoice and issued an invoice for the actual consumption in a total amount of 55 euros. It is clear that it will be “Immediately compensate the lady for the amount paid and not due.”
“RT”
