The American software and technology empire, Microsoft Corp., announced its cooperation with the “Be My Eyes” application company, with the aim of facilitating visually impaired people’s access to the company’s customer service. Founded in 2015, Be My Eyes provides an app that connects visually impaired users with volunteers who are able to provide assistance with tasks they have difficulty performing without assistance.
In addition to the app, the company has also developed an artificial intelligence tool called BMyAI, which uses the language model of OpenAI’s ChatGPT4 generative artificial intelligence platform. This tool aims to provide a detailed description of any photo a person takes, whether it’s a photo of a poster or a product found in a store.
Microsoft, which owns OpenAI, will integrate BMyAI technology into the Microsoft Disability Answer Desk tool, which works to streamline customer service communications, BMyEyes confirmed in its statement.
This partnership between Microsoft and My Eyes is an opportunity for visually impaired users who use Microsoft products to deal with hardware problems and perform complex tasks such as installing operating systems and describing PowerPoint presentations without the need for human assistance.
At a startup developer conference earlier this month, Sam Altman pointed to BMAEZ’s use of the GPT4 chat platform as an example of how OpenAI’s language model can be used to improve automatic image descriptions.
common questions
What is Be My Eyes?
Be My Eyes is a startup company founded in 2015 that aims to provide support and assistance to visually impaired people through an application that connects them with volunteers who can help them with the tasks they need help with.
What is the “Be My AI” application?
The “Be My AI” application is an artificial intelligence tool developed by the company Be My Eyes, and it uses the language model of the generative artificial intelligence platform ChatGPT4 to provide a detailed description of the images that the user takes, whether it is an image of a poster or a product in a store.
What is “Microsoft Disability Answer Disk”?
“Microsoft Disability Answer Desk” is a tool from Microsoft that aims to facilitate customer service communications. BMyAI technology will be added to this tool, which will help visually impaired users solve technical problems and perform complex tasks without the need for human assistance.
