After falling into a nursing home, an 86-year-old woman had to wait more than an hour in the hospital’s emergency garage on Monday evening due to heavy traffic.
The emergency room at Montreal’s Fleury Hospital was overflowing and the staff decided to leave Ms. Morand-Provencher for more than an hour in the cold garage, according to her daughter.
In one video, we can see Céline Morand-Provencher suffering on a stretcher in the garage next to paramedics feeling helpless.
After a while, she finally got through the triage phase and was picked up around 10:30 pm.
The lady was operated on on Tuesday.
RPA personnel called an ambulance at around 6:30 pm after discovering that Céline Morand Provencher had fractured her hip in a fall at her residence.
Finally, only at 20:50 the lady arrived at the hospital by ambulance, according to urgences-santé.
“It’s unimaginable, it’s 2022 and you have to wait 1.5 hours for the ambulance when you live in Laval. We don’t live in the far north. This is unacceptable. It would seem that it was not an urgent case, but she is lying on the ground and screaming “, says her daughter France Provencher.
TVA Nouvelles left a message at the CIUSSS du Nord-de-l’Île-de-Montréal, which is expected to answer questions on Wednesday morning.
