Amman – Most iPhone users face the problem of not hearing the phone ring when receiving calls from within the WhatsApp application. Therefore, some of them are surprised by the number of missed calls that are not noticed when they enter the application. If you are one of the owners of this problem, during the following lines we will discuss its causes and ways to treat it in steps. Easy and effortless.
Reasons why WhatsApp calls do not ring
According to what was mentioned on the guidingtech website, the problem of WhatsApp calls not ringing usually occurs if the phone is locked, because the WhatsApp application belongs to another party and needs some permissions to receive call notifications. Among the common reasons for WhatsApp calls not ringing on iPhone devices as well as for some versions of Android are the following:
Not activating WhatsApp notifications.
Activate the Do Not Disturb feature on the device.
Close the WhatsApp application running in the background of the phone.
Turn off app notifications on the device.
Other issues are related to software bugs related to either the app or the device itself.
Steps to treat the problem of the iPhone not ringing
First: You must stop disabling the Do Not Disturb feature, because this feature hinders the process of notifications appearing and the phone ringing automatically, especially in third-party applications such as WhatsApp.
Second: Check the quality and strength of the WIFI network. Sometimes you may be connected to Wi-Fi but the phone does not receive WhatsApp call ringing notifications, due to the weak network strength, so it is an essential factor.
Third: The problem may be related to the WhatsApp application itself, so you can delete it and re-download it again, or update it to the latest version so that it responds to the phone’s settings.
Fourth: You may have activated the feature of disabling WhatsApp notifications on your iPhone without knowing it, so all you have to do in this case is to go to the settings, select the WhatsApp application, and activate the autoplay option.
Fifth: Another common reason that causes a disruption in the ability to hear the phone ring is cache files, so you can clear the cache by entering Settings, choosing the applications icon, reviewing the application information, and selecting WhatsApp, then choose the “Storage and Cache” button, then Clear the cache.
Sixth: Activating Battery Saver is one of the reasons that can hinder the issue of hearing the iPhone ring, as the phone automatically blocks call notifications to save the largest amount of battery, so disable the feature and you may find the solution there.
The problem of the ringing sound disappearing on the iPhone
In turn, Apple previously commented on the problem of the disappearance of the ringing sound on the phone, explaining that activating silent mode may be a major cause of this problem, so it advised canceling that feature. It also confirmed that the Do Not Disturb feature may be a reason for the disappearance of the ringing sound, so all that is The user has to go to settings and click on the focus icon, then do not disturb and deactivate the feature.
Among the steps that Apple advised you to try is to clean the phone speaker with a small brush if it is clogged or unclean, which results in reduced sound quality. It also indicated the necessity of removing all screen protectors or layers of protection that affect the sound channel. Apple also suggested that the speakers in some cases Sometimes it may require maintenance, and in conclusion, Apple called on users that if the sound settings have been verified and the user is still suffering from a sound problem, they must contact Apple Support – support.apple.
Adjust sound settings on iPhone
Apple has provided a set of instructions that can help you adjust the sound on the iPhone, most notably:
Adjust the volume level in the Control Center, especially when the phone is locked or when using a specific application. After opening the Control Center, swipe the sound settings.
Putting the iPhone in silent mode is one of the common tricks that iPhone users resort to in order to focus on some work. The orange color usually appears to turn off silent mode. As for the iPhone 15 Pro and iPhone 15 Pro Max versions, you can turn on silent mode by going to Settings. Then the sounds and haptics icon, then activate the silent mode.
Apple explained that Siri services can also be used to raise or lower the volume.
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