In the last few days, Different complaints and claims have been made known by the América de Cali fans. due to the quality of their game jersey. Fans have made different publications on social networks in which they show how the team’s shield has come off the garment.a fact that according to what they explain in these publications, happened after the first wash.
These cases have quickly gone viral because after the first complaints about it appeared, Several fans have commented that the same thing happened to them. and this has made the incident have a high impact. Taking into account the cost of this shirt ($299,900), The discontent has grown more and more on the part of the followers of the Valle del Cauca team.
In addition to the discontent of the fans, it has been evident that the low quality of the shirt has not only been in the version for fans, but in the one used by the players it has also been seen how the shield detaches from the fabric, as could be seen in Cristian Barrios after the match against Boyacá Chicó on October 5.
Now, América de Cali has issued a statement referring to the situation and informs that it has started a process to provide a solution to all affected fans: “América de Cali and Pacific International Trade SAS, exclusive distributor of the Le Coq Sportif brand, inform the public that we are aware of the problems presented with the emblems of the Home shirt of the Le Coq Sportif 2024/2025 collection. Therefore, we are committed to offering a satisfactory solution to all affected buyers.”
In this same statement the different decisions that have been taken to address each case are reported. First of all It has been decided to immediately suspend the sale of t-shirts both in physical stores and on the team’s website. In addition, an email has been provided where fans can send their cases and through this means they will be assisted to provide a solution.
It is expected that in the coming days the club will issue a new statement informing the decisions taken in this regard and It is known if the sale of t-shirts will be reactivated in a near period of time.
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