Amazon customer service in haywire – Belligea.it
The global e-commerce giant Amazon is in trouble: users are speaking out and the situation seems irreparable.
Amazon is an e-commerce company born in the United States and which, to date, has record numbers. It is known and used throughout the world and, over time, it has expanded its services, aiming to reach an increasingly larger target, both in terms of products and items sold and in terms of purchasing methods.
The site, in fact, offers the possibility of having free shipping, very quickly, thanks to Amazon Primethe paid service which, with a small fee per month, guarantees you will receive your products in the blink of an eye and also allows you to use streaming platforms for films and TV series and to listen to music.
Its catalog is truly rich and contains a myriad of things, from electronic items to DIY items, from clothing to beauty, to games, accessories of all kinds and sectors and much more. It’s a shame, however, that sometimes it doesn’t take much to ruin your reputation and end up on everyone’s lips. That’s what happened to the site, after I did crack. Let’s find out what happened to Amazon.
Amazon KO: the global giant questioned on the web
The power of the web can be a double-edged sword and this is demonstrated by the case that has involved and overwhelmed Amazon in recent days. This is a review published by a customer of the site, who drew attention to the customer care of e-commerce. The user came down hard, writing that the assistance was “inexistent“.
As if that wasn’t enough, he concluded his review by writing: “If you have problems, you’re screwed“. According to the words of this customer, Amazon would not make its support switchboard sufficiently available, which appears not to have been received. On the site itself, it would seem there is no possibility of chatting directly with an operator and, furthermore, not even the shadow of emails or certified e-mails to refer to.
Recensione assistenza Amazon (Trustpilot) – Belligea.it
The opinion of other Amazon customers
Clearly, this is just one of hundreds of reviews Amazon customer service has received over the years. In fact, on the web users are divided. Some have had really positive experiences, while others agree with the review just reported and are of the opinion that the site’s support is impossible to contact.
Given the celebrity and greatness of this e-commerce, we hope that Amazon also takes into account the negative feedback to improve, if there is really a need, and follow its customers 100%.
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2023-10-18 12:00:56
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