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Alzheimer Netherlands appeals to insurers on due diligence for handling dementia cases

The regional differences are great. In the Haaglanden region, everyone (100%) waits more than 6 weeks for a case manager. The waiting time is on average 36 weeks. It turns out Uit de regiorapportages of the Dutch Health Authority (NZa). In the report, the use of regional assistance is compared with the national framework. According to Alzheimer Nederland, people with dementia and their carers therefore wait too long for the help and support of a lifelong supervisor.

Lager in Limburg

The waiting time in the Acute Care Network in Limburg is much lower; 2 weeks on average. Nobody there waits more than 6 weeks for a dementia case manager.

Buy more spacious

Management of dementia cases is part of the six-week Treeknorm Nursing (80% within 4 weeks). It is the responsibility of the health insurer to ensure this standard for its policyholders. Case management dementia is an insured right and is covered by basic insurance. “The health insurer therefore needs to purchase these necessary care more broadly,” says Julie Meerveld, head of advocacy at Alzheimer’s Nederland. “Health insurers really leave people close to despair in the cold.”

Health insurance on the go

“People with dementia and caregivers have indicated for years that the case manager offers the most important support to keep him going longer at home. If we want everyone to stay at home as long as possible, it is really up to health insurers to get rid of these waiting lists as quickly as possible. “

Direct on the diagnosis

Alzheimer Nederland argues that people should have a case manager next to them soon after being diagnosed with dementia and that they should not be eligible for this just in the event of a crisis. This care provider closely follows people with dementia and their loved ones, looks ahead with them, offers listening, knows how to navigate the forest of professional institutions and organizations in the region, mediates in organizing aid and helps make difficult choices.

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