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– Alarm companies spied on customers

Surveillance firm Verisure Sweden is facing serious charges.

A large number of former and current employees in Verisure, who have also established themselves in Norway and Denmark, report that employees in the company send pictures of naked customers around among the staff.

It writes Swedish Aftonbladetwhich has been researching the company for a long time.

It is their program “200 seconds” that has been working on the revelation about the alarm giant Verisure for several weeks.

Now a former employee in a higher position tells about how employees at the alarm center and customer service, entertained each other by looking at nude photos from the surveillance cameras at the customers’ homes.

Read the response from Verisure Sweden further down in the case, as well as how Verisure Norway responds to the sensational allegations.

The anonymous source says that when the alarm went off, customers were photographed turning it off. This was often done just after they got out of bed or went out of the bathroom.

Have you experienced something similar in Norway? Contact the undersigned by email, or Dagbladet by phone by calling 24 00 00 00, send an SMS to 2400, or send an email to [email protected]

– Very exciting

– This became a “talking ice” right away. When the alarm operator got the pictures and saw a naked girl or naked boy, then it spread like wildfire in dry grass, the former employee tells Aftonbladet.

– Everyone who worked there was in (in the program). Everyone who sat on customer service went in and watched. You thought it was very exciting and a lot of fun. What we wrote in the chats with each other was: “Look at this agreement”, says the former employee of Verisure Sweden.

Another man who previously worked as a technician in the Swedish company, says that it was common knowledge that pictures of naked customers circulated among the employees at the company’s alarm center.

CEO of Verisure Sweden, Daniel Särefjord, tells Aftonbladet that the allegations that their employees look at nude photos are serious and not something they recognize themselves in.

Verisure Norway: – Strict routines

Dagbladet contacts Verisure Norway to hear what assurances they can give their customers that they are not doing what their Swedish colleagues are accused of.

Thomas Berg, who is Operations Director at Norwegian Verisure, answers that they have full focus on protecting their customers.

– The allegations described in the articles in Aftonbladet are not something we recognize ourselves in. Everything we do with technology and routines protects customers’ privacy and security, Berg tells Dagbladet.

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– Time-limited access

Berg says they have very strict control routines and external certification that the alarm station is carried out regularly.

– The alarm detectors only take pictures when the alarm goes off, and access to pictures is limited in time, strictly regulated and logged. We are fully focused on protecting our customers and what matters most to them, Berg concludes.

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