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Add a phone number to your WhatsApp Business account (WABA)

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You can add a phone number to your existing WhatsApp Business account (WABA) or create a new WABA for your phone number.

Prerequisites

Before you begin, you must meet the following prerequisites:

  • Your phone number must be capable of receiving SMS or voice one-time passwords (OTP). This is the phone number added to WABA.

  • The phone number must not be associated with any other WABA.

Add phone number to WABA

To add a new phone number to an existing one: WABA

  1. Open the AWS End User Messaging Social Console.https://console.aws.amazon.com/social-messaging/.

  2. business account and then select Add phone number WhatsApp Select .

  3. Add WhatsApp phone number on the page Get started with Facebook Portal Select. Meta’s new login window will appear.

  4. In the Meta login window, enter your Meta developer account credentials and select Business Portfolio.

  5. Select the WABA and WhatsApp business profiles you want to add your phone number to.

  6. NextSelect (Next).

  7. Add phone number to WhatsAppEnter the phone number you want to register. This phone number will be displayed to your customers when you send them a message.

  8. Select number verification method text message or make a phone call Select.

  9. When you are ready to receive your verification code Next Select.

  10. Enter the verification code and then next Select . Once the number is confirmed Next You can close the window in Meta by selecting it.

  11. From WhtsApp phone number:

    1. Check your phone number Enter an existing PIN code or enter a new PIN code. To reset a lost or forgotten WhatsApp Business Platform Cloud API Referenceof PIN for updates Follow the instructions provided with your PIN.

    2. Additional settings case:

      1. Data localization region – optional For , choose one of Meta’s regions where you want to store your save data. For more information about Meta’s data privacy policy, see the Business Platform Cloud Reference. Data privacy and security and cloud local storage. API WhatsApp API

      2. Tags are key and value pairs that you can selectively apply to AWS resources to control access or use. Add new tagSelect and enter the key-value pair you want to associate.

  12. Your WhatsApp Business account can have one message and event destination that logs events for your WhatsApp business account and all resources associated with your WhatsApp Business account. To enable event logging on Amazon, including logging customer messages received via SNS: Post messages and events Turn it on. For more information, see Message and Event Audiences in AWS End User Messaging Social.

    customer To respond to messages, post messages and eventsmust be enabled.

    Message and event destination details In section Post an event Turn it on. For Amazon New Amazon SNS standard topic Select SNS topic name Enter your name in or Using an existing Amazon SNS standard topic choose and Delete topic Select a topic from the drop-down list.

  13. To complete setup Add phone number Select.

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