Actress Medeea Marinescu accuses TAROM airline of customer mistreatment

Medeea Marinescu told that the passengers were informed that there was a delay of one hour and that they were boarded after two and a half hours, in Cluj.

In addition, the actress says that the flight was not a direct one to Bucharest, as was originally announced, but made a stop at Baia Mare as well, the passengers being notified on the plane.

“You didn’t announce anything (sorry, the innocent passenger next to me tells me that “in the lounge” they announced that they were going on a trip to Baia Mare, but we, the bitter ones who didn’t get a seat in front, in the “lounge ”, no one informed us, we had nowhere to buy a water, because the small bar closed at 7 p.m.). So, I hope to arrive in Bucharest after midnight and make an official complaint. I hope you are held accountable. Mr. Sorin Grindeanu, what are we doing with TAROM? How do we solve the big problems? Or it doesn’t matter, it goes that way. That you don’t have another company with which you can fly from Cluj to Bucharest anyway. Or from Timișoara, or Iași,” Medeea Marinescu also wrote.

According to the Boarding Pass, that flight had a stopover at Baia Mare because there were canceled flights.