TEMPO.CO, Jakarta – Vice President Gibran Rakabuming Raka officially opened the Program Report to Mr. Vice Presidentpublic protest service on Sunday, November 10 2024. This also received different opinions from the people of Indonesia. So what are viewers saying about the program which has been running for five days now?
The Palace has confirmed that the program was announced by Vice President Gibran to the public via his personal Instagram Gibran @gibran_rakabuming it is not a personal program but a program initiated by the government and indeed known to President Prabowo Subianto.
“This is not a personal program, as a Vice President, this is a government program, which means that the President knows about it, agrees and all ministries/institutions under the government is moving,” said Chief Expert Staff of the Office of the President’s Communications (KKK) Prita Laura when giving a press statement at the Jakarta Presidential Secretariat Building, Thursday, 14 November 2024, announced from Antara news.
Apart from being a topic of discussion for netizens on social media, the complaint service program ‘Lapor Mas Wapres’ has also received the attention of viewers. Here are some viewer responses to the episode.
You need to pay attention to five things
Political communication observer and graduate from Padjadjaran University (Unpad) Hendri Satrio revealed that there are five important things that must be considered in carrying out the “Vice President Report”.
According to the man commonly known as Hensat, the first thing to consider is to determine the priority scale that needs to be prioritized, so that it can be implemented more effectively later . “So, my notes are, in particular, how big the scale is, and then the second thing is about coordination,” said Hensat in Jakarta, Friday, November 15, quoted from Antara news.
In addition, Hensat said that what must be considered is the importance of coordination in solving problems reported by the public to the existing institutions, especially to President Prabowo Subianto.
“Third, don’t be like giving false hope. If people have reported it, they should be given a solution and solve the problem, don’t just accept the report, there will be no follow-up ,” said the lecturer. at Paramadina University, Jakarta.
At the same time, the fourth thing that needs to be taken into account, according to Hensat, is that this program is not only running at the beginning, but later there will be media coverage that will Vice President Gibran visits, and even meets residents. because there are reports coming in that need to be followed up. And the fifth or last one, he said, is about consistency.
Must walk openly
Manager of Research and Programs of the Indonesian Institute, Center for Public Policy Research (TII) Arfianto Purbolaksono said that the service of the Vice President’s Statement launched by Vice President Gibran Rakabuming Raka must run openly.
He said the government should be transparent about incoming complaints and follow them up, including when there are obstacles in resolving complaints.
“It needs to be open, as open as possible. When there is a complaint and it is not resolved, where is the problem?” Arfianto said when contacted in Jakarta, Monday, November 11 2024, quoted from Antara news. In this way, he said, the service program “Report Mas Vice President” can be a forum for complaints that really address public concerns.
Can they erase the distance between the people and the government
In addition, a political observer from Al Azhar University Indonesia, Ujang Komarudin, also assessed that the “Report Mas Vice President” service is a quick access for the public to express their wishes to the government through Vice President’s Palace or WhatsApp messages so they can get on. can be followed immediately.
Ujang also said that this service can erase the distance between the government and society so that the public will not have problems in giving criticism or suggestions.
“Another thing may also want to ensure that the general public or residents do not have a problem giving input, criticism, suggestions, etc. or wishes so that there is no distance even though there is speed,” Ujang said when contacted on Monday, November 11, 2024, quoted from Antara news.
On the other hand, he revealed that such services are a common method done by many regional leaders in Indonesia. It is known that this system also existed during the DKI Jakarta Governorship Jokowi and Basuki Tjahaja Purnama (Ahok).
THIS IS DONE BY SUKMASARI | INTERPRETATION
2024-11-16 00:02:00
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