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A victim denounces the treatment by the expert doctors of the insurance companies

Danielle Iwens, who worked for Aviapartner at Zaventem airport on March 22, 2016, came to give her testimony on Wednesday afternoon before the Brussels Assize Court. Among the many consequences of the attacks that handicap his life, that of having “always to see the expert doctors appointed by the insurance companies” is largely one of them. Their “goal is to always minimize everything to grant the lowest possible compensation”, she regretted.

On March 22, 2016, Danielle Iwens was checking in for Etihad at 7:58 a.m. when a loud noise made her think of an explosion.

Soon the second explosion followed. Still marked by the Bataclan, Mrs. Iwens decided to run not towards the exit, but towards the 5th floor. She finally found herself on the roof, relieved to have taken her phone to warn her children’s school and her husband that she is alive.

After joining the tarmac later, seeing the number of victims gathered, anguish took over and Ms Iwens had to be taken to Neder-over-Hembeek military hospital by ambulance.

Seven years later, the physical symptoms of stress never let go. The noise, the crowd, the fog, there are many triggers to reactivate anxieties.

His daily life is made up of constant stress, concentration problems, insomnia and both mental and physical exhaustion. “Another consequence is that I always have to see the expert doctors appointed by the insurance companies, whose goal is always to minimize everything in order to grant the lowest possible compensation,” she lamented. “As victims, we are under enormous stress and we are only very rarely taken seriously,” she added, saying that she no longer had any reason to hope that the victims’ files would be handled properly. by insurance.



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