A retiree who was selling her second home in Spain had to give up all the possessions she hoarded inside after Ryaner banned her from a flight.
Last Monday, Christina Walker arrived at Stansted Airport, preparing to leave her second home in Alicante, only to be told she couldn’t board her plane. Mirror reports.
In preparation for the flight, the 74-year-old says he carefully reviewed the plane’s website, arranged for corona virus tests, and defended what he believed were all the forms he needed before the flight.
But when he went to check in, they told him that he had no letter from the Spanish government approving the trip.
Ryanair staff have diverted many passengers from flights to the country because they do not have a significant reason to travel.
This includes 30 people on a flight from East Midlands Airport, With nine others from Manchester Airport.
Christina considers the reason for the trip essential, to finalize the sale of her second home, and she was not told that she needed a Ryanair document from the Spanish government.
After losing their plane, Christina and her 75-year-old Suffolk partner had to hire a company to demolish the property’s home before the main delivery date.
“We had to get a charity to take it all in,” Christina told The Mirror.
“It had to be done on Thursday, it was out of our control on Friday. There were emotional things from 18 years of life in Spain.
“They all went to a charity shop. I only got photos from our real estate agent. “
(Imagen: Peter Byrne / PA Wire)
Christina now wants to sell the property as she is recovering from breast cancer, and the couple wanted backing if something happened to her in the future.
According to UK government rules, British people can visit, sell or finalize a property in Spain from the beginning of April.
At 4 am last Monday, Christina tried to explain this to a Ryanair staff member, who was told only that “there was no mercy” that she couldn’t fly.
The decision left him and his partner out of pocket of $ 1,400 after paying for flights, tests, a rental car and two-week airport parking, which they only used for several hours.
Christina also claims to have refused to withdraw the money.
He added: “The rules should also have been much clearer from the airplanes.
“They shouldn’t have taken the flight fare. I think they were allowed to get the planes even though they knew we couldn’t fly.
“They said there was no compensation, that’s all.
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(Image: Pixabe)
“I am currently in relief from breast cancer, so we want to sell the house if something happens to me in the future.”
Another traveler who found himself trapped in England was Caesar Bustamonde.
Caesar, a Spaniard living in Suffolk, is expected to return to Stansted Airport on Sunday May 23 to fly back to his home country and renew his passport.
“I did everything they said in their email,” he told The Mirror.
“I finished a test. I wasn’t expecting any hiccups. I showed up at the airport and there were a lot of people there. A woman was crying.
“I took out my bags and went to check in, and the woman said ‘you can’t fly to Spain.’
“I live in the UK, but I had to update my ID. She said ‘Why are you here?’ This is a very strange question.
“I am not allowed to fly to Spain because I am Spanish. It’s not like I’m going on vacation. “
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A spokesperson for Ryaner said the company complies with all government regulations and warns people about the need to find rules in their destination country before flights.
“These passengers were denied boarding because they did not meet Spain’s entry requirements in accordance with Spanish government regulations,” they said.
“All passengers planning to travel anywhere in the Ryanair network receive an email two days before departure, instructing them to consult the relevant authorities for travel advice before departure.”
The Mirror has contacted the Spanish government for comment.
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