A radical restructuring is coming: generative AI is completely changing the insurance industry

All conversions involve risks. What does the insurance side need to pay attention to?

It is a very important subject. We call this “responsible AI”, the responsible use of AI. It is not just about defining a charter, but generating an overview, on different aspects, deep into the value chain.

There are many areas, such as the question of sustainability, that need to be addressed in this context. Companies must also address risks related to data quality or fairness in a highly structured manner. Cybercrime is another matter. Historically, insurance has been very widespread there.