In one day, the video of a few seconds in which we see the owner of the Saveurs du Temps café in Castres refusing a person in a wheelchair to enter with his handi-dog into the establishment on rue Fuziès has gone viral. Hundreds of hateful comments on Facebook pillory coffee makers who allegedly practice discrimination. But the story, which actually lasts an hour, is not that simple.
It is a rule for the De Bona couple, who have been managing the “es Saveurs du temps” roasting house, delicatessen and tea room in Castres for a dozen years, which perfumes the whole district with its scents of coffee: “We are a establishment assimilated to the food industry since we burn the coffee, explains Muriel De Bona. So the animals cannot come home. It is the collective agreement which says it. The animals stay outside the time that people come to do their shopping Or drink their coffee. This whole thing has nothing to do with disability. We regularly see people in wheelchairs in our home. But no dogs. “
The tweet of the Secretary of State for Disability Sophie Cluzel
Since yesterday, a 15-second video showing Yves De Bona refusing entry into the establishment to a young woman in a wheelchair accompanied by her dog has made an incredible buzz on Facebook. It has been viewed over 2 million times on the “2000 LOL Facing Illness” page that posted it.
The boss and his wife speak curtly but politely to the young woman to tell her that she will not be able to enter the premises. However, we feel in the partial and partial video that a big part of the story is missing. Since then, hundreds of comments, often very hateful or even violent, accuse the owners of the Castres house of discrimination. Some even call for violent acts against them. And in the middle of the morning on Tuesday, the Secretary of State for the handicap Sophie Cluzel published a tweet to indicate that there was according to her “discrimination”, “offense” and “humiliation” on the part of the cafetiers in this affair.
“She started screaming”
If indeed we see the young person in a wheelchair stuck in the entrance of the bistro, it has already been an hour since the palaver began. Muriel De Bona says: “This person came and wanted to enter the store with their dog. My husband explained to her that it was not possible and that she could just enter without the dog. She started to protest, giving us the article numbers of the law that would allow her to enter everywhere with her handichien. She got stuck in the middle of the door and called the police. She was really screaming and trying to force her way. video that we see on Facebook only intervenes at the end of the story which lasted an hour! After a while, my husband finally told him that, with or without a dog, he was out We can’t accept people who cause a scandal and prevent us from working in front of the door. “
The municipal police attempted mediation which was unsuccessful and finally, the disabled person ended up leaving with his mother. It was only this Monday that she published the video, the author of which is not known.
Complaint and certainly referred
Beyond the fact of knowing if the young woman is or not in her right, the reputation of “Saveurs du temps” is called into question very violently on Facebook. The bosses filed a complaint on Monday, for defamation, false words … etc. And this Tuesday morning, they plan to file a summary to remove the video and the comments that go with it. “And we will systematically attack all hate speech, fire calls, death threats, insults … etc.”, continues Muriel de Bona, combative and determined who continues to want to explain what really happened according to her. “I want to explain to whoever wants as long as we are in the dialogue. The fifteen seconds of video that we see on Facebook do not reflect the reality of a story that lasted an hour.”
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