A look behind the scenes as a flight attendant: 2 Youtubers reveal their secrets

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Nathalie Petersson and Stefano Avellino

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When flight attendants Nathalie Petersson and Stefano Avellino first met two years ago, it was to be the start of a multi-faceted relationship. At first they were colleagues, a little later a couple. In April 2021, they also launched a joint YouTube channel called “Sense the Lens”.

Although Petersson and Avellino have been cabin crew for Emirates Airlines in Dubai for more than five years, they only met while working together on a flight to Melbourne. As they both made short videos to tell their families about their trip, they quickly found that they shared a love of film.

Today, the couple vlogs together about everyday life as a flight attendant. Among other things, they show how they pass the time during long stays and how they deal with stress.

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The couple’s most viewed video takes viewers behind the scenes of their job as flight attendants.

On April 10, Petersson and Avellino released a video titled “INSIDE an EMIRATES FLIGHT as CABIN CREW – Things you DON’T see as a Passenger”. According to their own statements, they had previously received permission from Emirates Airlines to film the entire process during a flight from Dubai to Copenhagen. Emirates did not immediately respond to Insider’s request for comment.

The video was viewed a million times in two days and has 4.2 million views as of today. It is by far the couple’s most viewed video.

The video aimed to answer some of the most frequently asked questions, the couple said.

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YouTube, Sense the Lens

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The video was designed to answer various questions about the flight attendant job that had been asked a lot in the comment columns of previous videos, the couple said.

“For us, it’s just everyday life. But because nobody sees what we do most of the day, a lot of people find our job so mysterious and interesting,” said Petersson and Avellino.

In addition to filming scenes on board, the couple also filmed their arrival and departure from the airport.

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Sense the Lens via YouTube

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Not only passengers often have to leave the house hours before their flight in order to get to the airport on time. According to Petersson and Avellino, the cabin crew is already on the road long before a flight.

In the YouTube video, the couple showed a large Emirates Airlines bus picking up crew members from their accommodation and taking them to the airport.

At the airport, on the other hand, there is another bus that is specially designed for crew members and takes them from the airport to the aircraft, according to Petersson and Avellino.

“A lot of our viewers ask us how we’re going to get to the plane as they rarely see flight attendants at the airport,” Petersson told Insider, adding, “So we thought a lot of people would be interested in these kinds of pre-flight procedures.” to see.”

After the plane finally landed in Copenhagen, the couple filmed themselves boarding a third bus that took them from the airport to their hotel during their layover.

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According to the couple, they wanted to show how much preparation is required for each flight.

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Sense the Lens via YouTube

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Before the couple boarded the plane in the video, Avellino filmed a large room with empty chairs and a digital whiteboard. He said this is one of the “three meeting rooms” at Dubai International Airport where they would hold “the flight briefing” with other crew members.

According to Avellino, the flight briefing usually takes place about two hours before the flight. This gives employees time to “learn each other’s names and connect with each other.” In addition, cabin crew are informed in advance if passengers on board “require special assistance, such as a wheelchair, so that we can assist and be prepared in such situations,” Avellino said.

Petersson told Insider she wanted to use the video to clear up misconceptions about her job. “A number of people have told me they thought working in a cabin crew was just like ‘waiters in the clouds’. Serving the food is actually our last priority. The safety of the people on board always comes first,” says Petersson.

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There are safety concerns for flight attendants that most people are unaware of, the couple said.

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Sense the Lens via YouTube

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At the beginning of the video, the couple filmed themselves packing and making all the arrangements that need to be made before heading to the airport.

While getting dressed in one scene of the video, Avellino shows viewers his lapel tie, which attaches to his shirt. He explains that this is a security measure. Crew members should wear lapel ties so that they do not endanger themselves if people attempt to pull on the tie during a confrontation.

Avellino told Insider: “Unfortunately there are occasional instances where we have to detain passengers. A proper tie in this case can pose a danger to the male crew members.”

Although no passenger has ever attempted to pull his tie, Avellino said he had to intervene a number of times when fights broke out on board.

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There’s a lot more waiting time on a flight than most people think, the couple says.

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Sense the Lens via YouTube

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Petersson and Avellino said in their video that they have a lot to do during most flights. They filmed themselves doing various tasks such as handing out toys to younger passengers, security checks and in-flight announcements.

However, they also showed moments when they had “free time”, when they could sit down briefly to eat something or when they could chat to each other after take-off. The couple told Insider that there are usually up to 300 people on board. However, this video was shot during a quieter voyage with around 150 passengers, resulting in longer wait times for the crew.

Petersson and Avellino said viewers often commented on their videos about how “exhausting” and “difficult” the life of a cabin crew member is. However, this is a myth that is not always true.

Many people would have this image of flight attendants because “they usually see cabin crew members running up and down the aisles preparing things for the flight. But we also wanted to film ourselves relaxing and having fun at work,” Petersson told Insider.

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The couple think the pandemic has made people more interested in travel content.

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Sense the Lens via Youtube

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Petersson and Avellino told Insider that they are happy their video is doing so well on YouTube, receiving more than 40,000 likes and 1,600 comments. “The spectators were very active. They commented on the video and wanted to interact with us. It was great to hear that you enjoyed our video and appreciate our work,” said Avellino.

Petersson also believes that the “constantly increasing” interest in travel content is mainly due to the pandemic, she said. “People who can’t travel or don’t want to get on a crowded plane can satisfy their wanderlust with our videos.”

In the future, the couple wants to share insights into their everyday work, they told Insider. Not least to let the people who are currently unable to travel become part of a journey through the screen.

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This text has been translated from English. You can find the original here.

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