The procedure for receiving and considering applications
All requests are sent to department for working with citizens’ appeals of the organizational and control committee administration of the city of Barnaul and are considered in accordance with Federal Law of May 2, 2006 No. 59-FZ “On the procedure for considering appeals from citizens of the Russian Federation”, Law of the Altai Territory dated December 29, 2006 No. 152-ZS “On consideration of appeals from citizens of the Russian Federation on the territory of the Altai Territory”, Resolution of the Barnaul city administration dated August 21, 2013 No. 2875 “On approval of the Procedure for conducting office work on appeals from citizens, associations of citizens, including legal entities, organizing their consideration by the city administration, city administration bodies, other local government bodies, municipal institutions, and enterprises.”
Acceptance of written requests from citizens, associations of citizens, including legal entities is accepted at the address: 656043, Barnaul, Gogol str., 48, room 114.
Document acceptance schedule: Monday – Thursday from 08.00 to 17.00, Friday from 08.00 to 16.00break from 11.30 to 12.18. When receiving documents, it is carried out checking points provided for in Article 7 of Federal Law No. 59-FZ dated May 2, 2006 “On the procedure for considering appeals from citizens of the Russian Federation”:
1. A citizen in his written appeal must indicate either the name of the state body or local government body to which he is sending a written appeal, or the surname, first name, patronymic of the relevant official, or the position of the relevant person, as well as his surname, first name, patronymic ( the latter – if available), the postal address to which the response should be sent, a notice of forwarding of the appeal, sets out the essence of the proposal, statement or complaint, puts a personal signature and date.
2. If necessary, in support of his arguments, the citizen attaches documents and materials or copies thereof to the written appeal.
3. An appeal received by a state body, local government body or official in the form of an electronic document is subject to consideration in the manner established by this Federal Law.
In the application, the citizen must indicate his last name, first name, patronymic (the latter if available), and email address. A citizen has the right to attach the necessary documents to such an application.
In accordance with Article 12 of the Federal Law of May 2, 2006 No. 59-FZ, a written appeal received by a state body, local government body or official is considered within 30 days since his day registration.
The response to an electronic appeal is sent in the form of an electronic document to the email address specified in the appeal, or in writing to the postal address specified in the appeal.
The results of work with citizens’ appeals in the Barnaul city administration are posted on the website of the organizational and control committee.
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