The Campanile Smart Lyon Bron hotel opened its doors in the heart of the Eurexpo hub near Bron airport. With the new label “ SMART INSIDE », The establishment offers “a 100% connected experience at every stage of the customer journey“.
The customer can thus make a contactless journey but can at any time choose to leave his technological experience to join a classic journey.
As soon as he arrives, he can check in through a connected terminal allowing a autonomous check-in at any time. During this step, he discovers a first giant QR Code that opens the Web App.
To reach the floors, you no longer need to touch the buttons, you can call the elevator directly from your smartphone. In room, an online concierge service and a robot providing room service (the 1st in Europe!) Are available.
The customer can also adjust the room settings, from light scenarios to room temperature. For more entertainment, a connected TV allows you to broadcast and view content from your smartphone (VOD platform, music playlists, etc.).
The Web App also provides access to a press catalog bringing together more than 7,000 references from national and international magazines and newspapers.
Finally, a connected bar-restaurant gives access to a card, available in click & collect or delivery. In the heart of the lobby, customers can also personalize their café latte or beer using a foam printer that reproduces the pattern or photo of their choice.
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