Hewlett Packard Entreprise has just discovered a bug in the firmware of some of its SSDs which causes an irreversible failure as soon as they reach 40,000 operating hours. This could prove critical for some companies.
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It is via an information bulletin published on the site of its technical support that Hewlett Packard Enterprise wished to warn their customers of a software bug present in 4 of its SSDs and calls to quickly update their firmware.
A major risk for companies from next October
Number of businesses and data centers using Hewlett Packard Enterprise servers or equipped with SSD from the manufacturer may well find themselves in trouble from October if they do not take action to update the firmware of the SAS SSDs affected by the bug revealed in recent days. Indeed, HPE has just discovered that once it reaches the 40,000 operating hours, that is to say 4 years, 206 days and 16 hours precisely, these SSDs will stop working permanently.
This problem is critical since multiple SSDs may stop working at the same time, thus preventing any reconstruction of data on a RAID storage system for example. In addition, HPE mentions that in the event that the 40,000 hours were exceeded, any data recovery would be in vaine. HPE had previously detected a similar problem in November 2019 on other SAS SSDs after 32,768 hours of operation.
It will therefore be suitable for owners of servers and storage products HPE ProLiant, Synergy, Apollo 4200, Synergy Storage Modules, D3000 Storage Enclosure and StoreEasy 1000 Storage, but also from other brands to check if they contain any of the following 4 SSDs:
- EK0800JVYPN : HPE 800 GB 12G SAS WI-1 SFF SC SSD
- EO1600JVYPP : HPE 1.6TB 12G SAS WI-1 SFF SC SSD
- MK0800JVYPQ : HPE 800 GB 12G SAS MU-1 SFF SC SSD
- MO1600JVYPR : HPE 1.6TB 12G SAS MU-1 SFF SC SSD
If this is the case, it is recommended that you quickly refer to the HPE technical support page dedicated to the problem in order to know the procedure to follow to update the firmware in HPD7 version. No worries for the general public, the SSDs present in external drives like the very fast PNY Pro Elite 1 TB SSD that we tested are not SAS, these being dedicated to servers.
Source: HPE
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