KPN TV+ Box update Fixes Slow Startup, Crashes

Frustration for KPN customers in the Netherlands experiencing slow startup times and frequent crashes wiht their TV+ box is finally ⁢easing. ⁢⁣ A new software update​ is rolling out, promising a resolution to these persistent issues that have plagued users for several weeks.

Reports of‍ sluggish performance and unexpected⁢ shutdowns began surfacing in‌ mid-December, following a previous software​ update. Users ⁣described the KPN logo​ freezing⁤ on screen for extended periods, rendering their set-top boxes unusable. ⁤ While KPN initially suggested⁢ workarounds like restarting the device or pressing a button​ during prolonged⁤ logo displays, a more permanent solution is now available.

Update Rollout Begins

KPN announced the release of a new update, launcher version⁣ 1.171.4, designed to address these problems. The company stated, “Until you have this​ update: continue to‌ use the workaround⁢ of ‍pressing a button if the logo remains on the screen for a⁣ long time and restarting ⁤did not ⁢help.”

The update began rolling out to users starting ‍Monday night, with a phased approach ensuring a smooth transition. ⁣ While some users may receive the update promptly, KPN ‍expects all users⁢ to have the updated software by the end of the week. ​Those who haven’t received the update automatically can manually initiate⁤ it ⁤through the device’s settings menu under “Facts” and ‌then⁢ “KPN TV+ Launcher.”

Next-Generation KPN Decoder on the Horizon

Adding to the⁢ positive news, KPN recently revealed ‍plans for a new set-top box, tentatively called the “KPN Soundbox,” slated for release later this year. This ⁢upgraded device boasts built-in Dolby Atmos​ speakers and other enhancements, positioning KPN to better ⁢compete with rival fiber ⁣optic and cable providers.

While a precise release date for ‍the KPN soundbox remains unannounced,the company typically conducts extensive​ testing with a select group of users before ‍a wider launch.‍ This rigorous testing phase ensures ‌a⁤ smooth rollout and minimizes potential issues for the broader customer base.

The situation mirrors similar challenges faced by other major providers‍ in the​ US. Recent software updates for streaming devices and cable boxes have occasionally resulted in similar performance issues, highlighting the complexities of maintaining seamless functionality⁢ across a large user base. The KPN ⁤situation serves as a reminder of the importance of ‌thorough testing and timely updates in the ever-evolving world of home entertainment technology.